
Store Manager – Made-to-Measure
2 weeks ago
Position: Store Manager – Made-to-Measure
Location: Delhi NCR
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Role Summary:
Lead the store team and ensure an exceptional made-to-measure customer experience while driving sales, client relationships, and smooth coordination with tailoring and operations teams.
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Key Responsibilities:
- Manage day-to-day store operations and team performance
- Deliver strong sales through client consultations & upselling
- Guide MTM measurement, styling, and order processes
- Ensure smooth coordination with tailoring & production
- Maintain store VM, stock, hygiene, and brand SOPs
- Handle high-end clients and after-sales service
- Report on store targets, appointments & revenue
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Requirements:
- 5–10 years in premium/luxury retail (menswear preferred)
- Excellent communication & grooming
- Strong team leadership & customer handling skills
- Familiarity with custom clothing process a plus
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