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Ericsson - Solution Integrator - Cloud DevOps Support
4 months ago
About this opportunity :
Ericsson is a global leader in communications technology and services. Our mission is to enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale. We are committed to shaping the future of mobile communications and empowering industries to thrive with the next wave of digital transformation. As a Solution Integrator at Ericsson, you will play a crucial role in ensuring the seamless integration and operation of applications within our network infrastructure. You will be responsible for providing application support, troubleshooting incidents, conducting root cause analysis, and performing operational acceptance tests. Additionally, you will collaborate with cross-functional teams to drive improvements, ensure post-project activities are completed successfully, and contribute to the overall technical understanding of end-to-end solutions.
What you will do :
- Provide application support by handling incidents and service requests.
- Conduct troubleshooting and root cause analysis to resolve issues efficiently.
- Perform application operation tasks to ensure smooth functioning.
- Execute operational acceptance test activities to validate system performance.
- Work with various operating systems including Windows, Linux, iOS, and Android, as well as databases.
- Utilize Kubernetes and ELK experience to enhance application integration and monitoring.
- Demonstrate a good command of written and spoken English to effectively communicate within the team and with stakeholders.
- Leverage telecom knowledge, especially in RAN (Radio Access Network) and Core Network, to contribute to project success.
- Familiarity with MS Azure and Amazon AWS is advantageous.
- Possess ITIL certification to adhere to best practices in IT service management.
- Prepare system tests, module tests, and acceptance tests to ensure quality deliverables.
The skills you bring :
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in application support, troubleshooting, and operational activities.
- Strong knowledge of Kubernetes and ELK stack.
- Proficiency in written and spoken English.
- Telecom knowledge, particularly in RAN and Core Network, is highly desirable.
- Familiarity with MS Azure and Amazon AWS is a plus.
- ITIL certification preferred.
- Experience in system testing and acceptance testing.
- Ability to work collaboratively in a SAFe environment.
- Basic understanding of MongoDB Atlas.
- Excellent problem-solving and communication skills.
- Scripting and coding proficiency is advantageous.
