Sales Manager

4 weeks ago

Jaipur, India PingPong Payments Full time

Job Description:


Acquisition:


· Monitor the sales program on managed accounts across all sales channels and identify ways to penetrate new markets.

· Build an effective Sales Pipeline and work on initiatives that reduce the conversion time for clients, improving pipeline efficiency.

· Achieve the assigned KPI and TPV Goals every month and strive to exceed them.

· Create your own support system to increase conversions by onboarding potential affiliates.

· Travel to explore new markets and segments for the company.



Retention:


· Maintain effective cross-team communication to improve operations and enhance the customer experience.

· Understand the business needs of customers and work to fulfil them through our ecosystem, while also delivering a better overall experience.

· Build positive relationships with customers to sustain the business. Meet with customers to discuss their evolving needs and assess the quality of our company's relationship with them.



Reporting:


· Share regular team performance updates with the line manager.

· Participate in productive business discussions and contribute ideas for growing the business.

· Share valuable business-related suggestions with the management team for a long-lasting impact.



Other:


· Be innovative and bring new plans for business growth, retention, and brand value.

· Initiate and cultivate these plans within the team, take on long and short-term projects, collaborate with teams, and deliver results.

· Bring on new Affiliate Partners for business and marketing growth, and scale relationships with them.

· Create your own ecosystem of support with a long-term business vision in mind.

· Work with the Marketing Team for the effective execution of planned activities or suggest new efforts and ideas in marketing that boost or empower the sales process.

· Prepare customer feedback and requirement reports to assist the product team in making changes or creating new markets and offerings.



Requirements:


· Master’s degree, from a top-tier college.

· Preferred domains: Ecommerce, Logistics, Fintech, Capital Financing and Banking.

· Excellent oral and written communication skills.

· 3+ years of professional experience in Business Development, Account Management, or Sales.

· Strong interpersonal skills and the ability to communicate effectively with external clients and internal stakeholders. Must possess a strong customer focus.

· Proven track record of taking ownership and driving results through influence and negotiation.

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