Customer Support Representative
3 days ago
Dear Candidates, We are hiring forInternational Voice Processfor Hyderabad (Hitec-city).Job Title: Contact Centre Representative Department:Contact Centre – Wealth and Premier Banking Location:Bangalore, Shift:Flexible to work in UK/US Rotational Shifts Experience:2 to 7 Years Interview Mode:Face-to-Face (Round 2)Job Summary Join one of the world’s leading global investment banks as aContact Centre Representative, where you'll be the first point of contact for our valued customers. This is more than a customer service role—it's an opportunity to delivermeaningful, solution-oriented supportin a fast-paced and dynamic environment. If you're passionate aboutdelighting customers, resolving queries efficiently, and working within a collaborative team, we’d love to meet you.Key Responsibilities Handleinbound and outbound callsprofessionally, empathetically, and efficiently. Resolve customer queriesat the first point of contact wherever possible (First Call Resolution). Recommend relevantproducts and servicestailored to customer needs. Stay informed on the latestproducts, services, policies, and system updates. Escalate issues effectively while taking fullownership of the customer journey. Uphold company values and contribute to adiverse, inclusive, and team-oriented culture.Preferred Skills A calm, patient, andempathetic demeanorunder pressure. Ability to workcollaboratively within a team environment. Strong understanding ofcontact centre KPIslike CSAT, FCR, and call quality. A mindset focused oncontinuous learning and improvement.Why Join Us? Be part of aglobal financial powerhousethat serves over 40 million customers in 63 countries. Work in asupportive and inclusive culturethat champions career growth and internal mobility. Gain exposure towealth and premier banking services, with opportunities to develop domain expertise. Enjoy aflexible working modeland world-class employee benefits. Contribute to a workplace thatcelebrates diversity and empowers every voice.✅Required Skills & Qualifications Excellent communication skills (both verbal and written). Empathy and patience while dealing with customers. Good understanding ofCSAT(Customer Satisfaction Survey) andFCR(First Call Resolution). Strong interpersonal skills and the ability to work effectively in a team. Ability to multitask and prioritize in a fast-paced environment. Previous experience in a contact Centre or customer service role is mandatory. Candidates must hold aBachelor’s degree. Applicants with incomplete education, active backlogs, or without 10th and 12th qualifications willnotbe considered. Must beflexible to work in UK/US shifts. Maximum CTC:Up to ₹6 LPA. Experience required:1.5 to 7 years.Interview Mode:Face-to-Face (Round 2)Ready to take the next step in your career? Apply now and be the voice of a brand that millions trust worldwide. Email ID: dchandrashek@allegisglobalsolutions.com
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Customer Support Representative
1 week ago
New Delhi, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
19 hours ago
New Delhi, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not applyJob TimingMultiple shifts available details will be shared during initial screening if you are shortlisted.Job BriefCustomer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Specialist
1 week ago
Delhi, India Customer Support Full time1. Job Role & RequirementsPosition: International Voice ProcessWork Mode: Work from OfficeLocation: Hyderabad (Working location: DLF | Interview location: Hitech City)Vacancies: 2002. Candidate ProfileExperience: Minimum 1 year in international voice processEducation: Graduate (mandatory)Communication: Excellent C1 level English3. Compensation &...
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Customer Support Specialist
1 week ago
Delhi, India Customer Support Full time1. Job Role & Requirements Position: International Voice Process Work Mode: Work from Office Location: Hyderabad (Working location: DLF | Interview location: Hitech City) Vacancies: 200 2. Candidate Profile Experience: Minimum 1 year in international voice process Education: Graduate (mandatory) Communication: Excellent C1 level English 3. Compensation &...
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Customer Support Representative
3 days ago
New Delhi, India RegisterKaro Full timeJob Title:Customer Support Representative Location:Bangalore Experience:0–2 years Job Type:Full-timeAbout the Role: We are looking for a motivated and empatheticCustomer Support Representativeto join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Customer Support Representative
3 weeks ago
New Delhi, India Gain.pro Full timeWho are we?Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most.We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more than...
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Customer Support Representative
4 weeks ago
New Delhi, India Gain.pro Full timeWho are we?Gain.pro is on a mission to provide global private market visibility. Our industry-leading platform combines advanced AI tech with local-for-local research. It delivers the highest quality information on the companies that matter to you most. We serve 100% of MBB/Big-4 advisories, clients representing >$500bn of private equity capital and more...
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Customer Support Representative
1 week ago
New Delhi, India Times Internet Full timeJob Location-Noida (Hybrid-3 days work from office)Job Role- Customer Support RepresentativeExperience Required- 1 to 5 YearsAbout Times InternetAt Times Internet, we create premium digital products that simplify and enhance the lives of millions. As India’s largest digital products company, we have a significant presence across a wide range of categories,...
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Customer Support Representative
2 days ago
Delhi, India RegisterKaro Full timeJob Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The...
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Customer Support Representative
4 days ago
Delhi, India RegisterKaro Full timeJob Title: Customer Support RepresentativeLocation: BangaloreExperience: 0–2 yearsJob Type: Full-timeAbout the Role:We are looking for a motivated and empathetic Customer Support Representative to join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The...
