E-Commerce Shipping Executive
1 week ago
About the RoleCraft & Glory is a fast-growing, direct-to-consumer heritage brand delivering premium, handcrafted leather footwear. As we continue to scale, we are committed to ensuring a delivery experience that reflects the same level of craftsmanship as our products. We are seeking a highly driven and detail-oriented E-Commerce Shipping Executive to own the complete post-dispatch delivery lifecycle. This role is critical to maintaining our promise of timely, transparent, and exceptional customer service from the moment an order leaves our workshop to the moment it reaches the customer’s door. Key ResponsibilitiesDelivery Lifecycle Ownership Monitor and manage all outbound shipments from dispatch through final delivery Oversee real-time exception handling including delays, missed scans, NDRs (Non-Delivery Reports), and RTOs (Return-to-Origin) Maintain delivery performance dashboards that provide clear visibility across all milestones On-Time Dispatch Coordination Coordinate daily with Operations and Warehouse teams to ensure every order is dispatched within defined SLA timelines Align manpower and pickup scheduling with courier partners to prevent dispatch bottlenecks Track and escalate issues that may impact timely dispatch, including packaging readiness, manifesting, and pickup delays Ensure dispatch readiness and compliance with delivery-partner documentation and labeling standards Logistics Partner Management Serve as the primary operational point of contact for courier and delivery partners Lead daily escalations, ticket resolutions, and SLA alignment Conduct regular site visits to partner hubs to assess delivery operations, rider performance, and compliance Customer Experience Coordination Act as the escalation point for delivery-related customer concerns and collaborate closely with Customer Support to resolve issues quickly Ensure proactive updates to customers when delivery exceptions arise Create SOPs and training to improve clarity and responsiveness across customer-facing teams Reverse Logistics & Issue Resolution Manage returns, exchanges, and reverse-pickup workflows to ensure a seamless customer experience Analyze return patterns and delivery bottlenecks to proactively reduce service failures Operational Excellence & Continuous Improvement Identify process gaps and lead targeted improvement initiatives across the dispatch-to-delivery pipeline Partner with Technology and Operations teams to enhance software tools, integrations, and tracking automation Maintain documentation of logistics processes, escalation paths, and performance standards Cost & Efficiency Optimization Track delivery costs and partner performance to support commercial decision-making Recommend routing strategies and partner allocation improvements to balance cost efficiencies and service levels Reporting & Analytics Own delivery KPIs including First-Attempt Delivery Success, Transit Time Adherence, NDR %, RTO %, and Delivery Satisfaction Scores Present weekly performance insights and corrective action plans to CX and Operations leadership
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E-commerce Executive
1 week ago
Delhi, Delhi, India Passion StudioG Pvt. Ltd. Full time**Position**: E-commerce Executive **Job Profile**: - Manage and oversee despatches for our e-commerce platform. - Handle customer queries and feedback efficiently. - Coordinate with shipping agencies to ensure timely deliveries. - Maintain and manage inventory levels. - Ensure smooth operation of the e-commerce platform. - Communicate...
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E-commerce Executive
4 days ago
Delhi, India Kayra E-commerce pvt ltd Full timeKnowledge of Listing, Updating Uploading Product Data / Specifications. - Knowledge of product Images on Marketplaces such as Flipkart, Amazon, Meesho, Glow Road, Paytm & Ajio. - Maintain large online product catalogs. - Oversee the product content presented on Website Marketplaces. - Manage individual and bulk listings and account health. Pay: ₹15,000.00...
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E-commerce Executive
1 week ago
Sagarpur, Delhi, Delhi, India Adokart Online Services Full timeAn e-commerce executive plays a crucial role in managing and overseeing various aspects of an e-commerce business. The specific responsibilities may vary depending on the size and nature of the business, but here are some common tasks associated with the role: **Website Management**:Ensure the e-commerce website is user-friendly, visually appealing, and...
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E-commerce Executive
2 days ago
Delhi, Delhi, India Semco Infratech Pvt. Ltd. Full time**Job Title: E-commerce Executive** **Location: Delhi, Patparganj Industrial Area** **Job Type: Full-Time** **Experience: 2-4years** **Job Summary**: **Key Responsibilities**: - Create, update, and manage **product listings** across various e-commerce platforms (Amazon, Flipkart, Meesho, etc.). - Handle **order processing**, fulfillment, shipping...
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E-commerce Executive
2 weeks ago
Delhi, Delhi, India Matra Full timeJob Title: E Commerce Executive **Salary**: ₹15000 per month. Location: Bhikaji Cama Place **Job Description**: We are looking for an experienced eCommerce Executive to manage order processing & packing across multiple online platforms, Key Responsibilities: 1. Daily order processing on Amazon, Myntra, Nykaa, Flipkart & company website. 2. Label...
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Executive- E-Commerce-Immediate Joiners
4 weeks ago
New Delhi, India Renown Electrical System Pvt. Ltd. Full timeAbout the jobJob Title: E-commerce ExecutiveCompany: Renown Electricals Private LimitedLocation: E-20, 1st Floor, Sector-3, NoidaExperience: 3–5 YearsFace to face interview mandatorySalary: ₹30,000 per monthAvailability: Immediate Joiners PreferredAbout the RoleWe are seeking a proactive and detail-oriented E-commerce Executive to manage and grow our...
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E-Commerce Executive
3 weeks ago
New Delhi, India Tirupati Impex Full timeCompany DescriptionFootwear ManufacturerRole DescriptionThis is a full-time, on-site role for an E-Commerce Executive, located in Delhi, India. The E-Commerce Executive will have to do listing and manage daily operations of e-commerce accounts, develop and execute sales strategies, oversee team activities, and analyze sales data to optimize online...
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E-Commerce Executive
4 weeks ago
New Delhi, India Tirupati Impex Full timeCompany DescriptionFootwear ManufacturerRole DescriptionThis is a full-time, on-site role for an E-Commerce Executive, located in Delhi, India. The E-Commerce Executive will have to do listing and manage daily operations of e-commerce accounts, develop and execute sales strategies, oversee team activities, and analyze sales data to optimize online...
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E-Commerce Executive
3 weeks ago
New Delhi, India Tirupati Impex Full timeCompany Description Footwear ManufacturerRole Description This is a full-time, on-site role for an E-Commerce Executive, located in Delhi, India. The E-Commerce Executive will have to do listing and manage daily operations of e-commerce accounts, develop and execute sales strategies, oversee team activities, and analyze sales data to optimize online...
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E-Commerce Executive
6 days ago
New Delhi, India Tirupati Impex Full timeCompany Description Footwear ManufacturerRole Description This is a full-time, on-site role for an E-Commerce Executive, located in Delhi, India. The E-Commerce Executive will have to do listing and manage daily operations of e-commerce accounts, develop and execute sales strategies, oversee team activities, and analyze sales data to optimize online...
