JP Morgan Chase

You are a strategic thinker passionate about driving solutions in Product Delivery Manager. You have found the right team.

As the Product Delivery Manager within our Wealth Management team, you will oversee the delivery of high-quality document-related products, ensuring they meet client needs and align with our business objectives.

You will collaborate with product owners, business users, and cross-functional teams to identify and document business requirements, manage Agile projects, and utilize JIRA for project tracking. Your expertise in Wealth Management and Agile methodologies will guide product development and promote innovation, while your leadership skills will foster a culture of continuous improvement.

Job responsibilities:

- Liaise with product owners, business users, and COE members to identify, assess, and document business requirements for templates and support issues.

- Set up templates optimally by leveraging product features and gathering requirements from users and stakeholders.

- Navigate complex and nested JSON/XML structures effectively.

- Apply understanding of credit, fee, client onboarding concepts, and private banking products.

- Maintain a control-oriented approach and demonstrate risk and compliance awareness in content management.

- Ensure content compliance with tagging and navigation standards for visually impaired users under the American Disability Act.

- Conduct training and awareness sessions for new hires and provide refresher courses for staff.

- Coordinate with compliance and control functions to support regulatory audits, requests, and initiatives.

- Lead and manage Agile projects, facilitating ceremonies such as sprint planning, stand-ups, reviews, and retrospectives.

- Utilize JIRA to track project progress, manage backlogs, and customize workflows to meet project requirements.

- Promote continuous improvement by identifying and implementing process enhancements.

Required qualifications, capabilities and skills :

- Bachelor's degree in Business, Finance, Computer Science, or a related field.

- Hands on experience with Quadient tool Inspire interactive, Designer or other Content Management tool involving content & templates set up.

- Proven experience as a Product Delivery Manager or similar role in an Agile environment.

- Expertise in JIRA and Agile methodologies.

- Knowledge of the Wealth Management industry.

- Excellent communication and leadership skills.

- Strong problem-solving and decision-making abilities.

- Ability to work effectively in a fast-paced, dynamic environment.

JP Morgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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