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Senior Executive Quality Assurance

3 months ago

Jaipur, India Royal Enfield Full time

Job Purpose:


The Quality Assurance will be responsible for leading GMA production and quality at RE. The incumbent will ensure that GMA produced - Engine guard , Sump guard, Seats , Screen , Back rest , Bags etc. are in line with the quality standards. The incumbent will also oversee the standardization of Quality SOPs Accessories etc.


Key Responsibilities:


  • Taking care of GMA incoming material inspection
  • Update on incoming issue( Review of daily incoming part )
  • Sap Transaction for inspection and RTV
  • Maintaining daily / Monthly quality MIS
  • Monthly Rejection Trend
  • Daily discussion with the concern team for immediate containment action on suspected material hold in WH QC.
  • Coordinate and discuss with the SQA team for the improvement action on daily incoming issues.
  • Mail information to supplier for incoming / customer complaint
  • Registered the repeated / Major issue in QUIDS and raised the cap
  • Review of QPCM implementation submitted by supplier for incoming issue
  • Supplier visit for the inspection of material if required
  • Coordinate with the Procurement and WH team to move Supplier RTV on time.
  • Generating check sheet of new development part for the incoming inspection
  • Modify the check sheet as per requirement ( Rev change / Customer complaints )
  • Frequently audit dispatch area against Customer Complaint
  • Containment action against customer complaint
  • Discussion with SQA / Development team for the input of WH inspection of new development part.
  • Discussion with SQA / PROCUREMENT / SUPPLIER on improvement activity required WH from supplier side
  • GMA INCOMING QUALITY & VERIFICATION REPORT
  • Daily review of SRN / Warranty part
  • Daily tracker update and discussion with warranty / sales team for approved and not approved cases.
  • Feed back to dealer and sales on customer complaint
  • Follow-up with dealer and sales team to get the right defect detail of complaint
  • Chase up with the supplier to provide action on supplier discrepancy / Warranty.
  • Work closely with the sourcing and design team to communicate changes, updates, status etc.
  • Support the sourcing team to Deliver On-time by assisting with problem-solving, sample approvals and Quality assurance
  • Develop and validate Quality SOP, Warranty Policy etc.
  • Develop Quality Assurance manuals and train staff on conducting quality checks
  • Provide weekly/ monthly reports to management
  • Drive efforts to bring consistency in product quality and reduction in rejection levels