Deal Desk Specialist
4 weeks ago
Company Description :
Netenrich boosts the effectiveness of organizations' security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations management.
Resolution Intelligence Cloud transforms security and operations data into intelligence that organizations can act on before critical issues occur. More than 3,000 customers and managed service providers rely on Netenrich to deliver secure operations at scale
Job Title : Deal Desk Specialist
Years of Experience : 4+
Work Location : Hyderabad (Work from Office)
About the role :
1. Core Competence around "Cyber Security Solutions" for Infrastructure (Datacentre, Network, Cloud) and/or managed security services-based engagements.
2. The individual will be responsible in providing security solution and subject matter expertise during solutioning.
3. Develop in-depth knowledge of Netenrich pricing models to provide deal structuring and quoting support to our Global Sales teams.
4. Work closely with the technical community to ensure that technical knowledge is maintained, and that project work can be accurately scoped.
5. Participate in deal qualification process.
6. Analyse deal requirements to structure the solution.
7. Act as point of contact and subject matter expert for Sales on deal pricing matters.
8. Work cross-functionally with stakeholder groups including Legal, Sales Operations, Order Management, Finance and Product Management.
9. Create sales enablement materials to train Sales on best practices for product pricing and positioning.
10. Co-ordinate with Sales Management for sales approval.
Minimum Qualifications :
1. Deep understanding of infrastructure (data centre, network) security / cloud security / managed security services / security operations centre / compliance & risk management
2. Commercial / Business Finance Understanding and acumen.
3. Bachelor's Degree required.
4. 4+years' experience in a Presales role or Deal Desk role
5. Hands-on experience in quote-to-contract process using any CPQ tool or an equivalent system.
6. Ability to thoroughly understand, navigate, and advance long, complex sales cycles.
7. Ability to read, interpret, and draft business contracts.
8. Participate in review of and response to RFPs, RFIs and RFQs
9. Possess strong business acumen and excellent verbal and written communication skills.
10. Possess strong logic and analytical abilities.
11. Ability to work flexible hours to support EST and PST time zones.
12. Advanced proficiency in MS-Office (Word, Excel, and PowerPoint)
13. Understanding of business revenue metrics
-
Deal Desk Specialist
4 weeks ago
Hyderabad, India NetEnrich Full timeCompany Description : Netenrich boosts the effectiveness of organizations' security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations...
-
Deal Desk Specialist
3 weeks ago
hyderabad, India NetEnrich Full timeCompany Description : Netenrich boosts the effectiveness of organizations' security and digital operations so they can avoid disruption and manage risk. Resolution Intelligence CloudTM is our native-cloud data analytics platform for enterprises and services providers that need highly scalable, multitenant security operations and/or digital operations...
-
Service Desk Specialist
1 week ago
Hyderabad, India Genpact Full timeProcess Associate – Workplace Services Service DeskLocation: HyderabadExperience: FreshersQualification: Very Good Communication with PC Software and Hardware knowledgeCandidate with experience in PC software and hardware support in a corporate environment responsible for administration and troubleshooting of Microsoft Operating Systems viz. Windows 7,...
-
Service Desk Specialist
7 days ago
Hyderabad, India Genpact Full timeProcess Associate – Workplace Services Service DeskLocation: HyderabadExperience: FreshersQualification: Very Good Communication with PC Software and Hardware knowledgeCandidate with experience in PC software and hardware support in a corporate environment responsible for administration and troubleshooting of Microsoft Operating Systems viz. Windows 7,...
-
Client Support Specialist
1 week ago
hyderabad, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. The Client Support Specialist will is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title: Client Support...
-
Client Support Specialist
1 week ago
Hyderabad, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. TheClient Support Specialistwill is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title:Client Support...
-
Service Desk Specialist
1 month ago
Hyderabad, India SkyCell AG Full timeBorn from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment.Our goal? To continue...
-
Client Support Specialist
1 week ago
Hyderabad, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. The Client Support Specialist will is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title: Client Support...
-
Client Support Specialist
1 week ago
Hyderabad, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. The Client Support Specialist will is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title: Client Support...
-
Client Support Specialist
1 week ago
hyderabad, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. The Client Support Specialist will is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions. Job Title: Client Support...
-
Help Desk Support
1 month ago
Hyderabad, Telangana, India System Soft Technologies Full timeJob Description - Help Desk Support I System Soft Technologies is a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over 20 years, our focus on becoming a trusted partner to each client has allowed us to become a $140MM+ company with a pool of over...
-
(Immediate Start) Client Support Specialist
5 days ago
Hyderabad, India Korn Ferry Full timeWe are looking for a Client Support Specialist for one of our direct client. The Client Support Specialist will is responsible for troubleshooting and managing applications for both internal and external users. They will provide support via phone, email, and Teams, and conduct face-to-face screen sharing troubleshooting sessions.Job Title: Client Support...
-
Operations Deal Lead
1 day ago
Hyderabad, India ServiceNow Full timeCompany DescriptionServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. We’re disruptive. We work hard but try not to take ourselves too seriously. We are highly...
-
IT Service Desk
4 days ago
Hyderabad, India Wipro Full timeRole - IT Service Desk (desktop/ system support) Location - Hyderabad, Shift Timing - 24*7 rotational shift (rotational week offs) Required Experience : 1- 7 yrs. Experience & Qualifications Graduation mandatory Only SD Experienced candidates can apply . Candidate should have excellent communication. Good Knowledge of Laptop/Desktop...
-
Technical Support Specialist
2 weeks ago
Chennai/Bangalore/Pune/Hyderabad, India Wipro Full timeTechnical Support Specialist : - IT Service Desk experience 1-5 years- Excellent troubleshooting skills (O365/VPN/Skype/Printer/Active Directory/MS-Office etc.)- Understanding of Windows X operating system- Assisting with configuring/troubleshooting of Software and Hardware- Experience working with ServiceNow to log, track, close tickets- Experience in...
-
Service Desk Specialist
2 months ago
Hyderabad, India SkyCell AG Full timeBorn from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment.Our goal? To continue...
-
Service Desk Specialist
2 months ago
hyderabad, India SkyCell AG Full timeBorn from a single question, innovation is in our DNA. Having recently celebrated our 10-year anniversary, we are a diverse and quality-conscious company, which has set itself the goal of transporting temperature-sensitive medicines in a more reliable and sustainable way. Long story short, we help save lives and preserve the environment. Our goal? To...
-
Retail Service Desk Senior Manager
2 months ago
Hyderabad, India Ivy comptech Full timeAbout The Role Job title: Retail Service Desk Senior Manager Location: Hyderabad, India Function: Operations Reports to: Head of Retail Support No. of direct reports: 4 No. of non-direct reports: 28 Budgetary responsibility: NGR/P&L: Purpose of role We’re Entain. Powered by our very own technology and building products...
-
Retail Service Desk Senior Manager
2 weeks ago
hyderabad, India Ivy comptech Full timeAbout The Role Job title: Retail Service Desk Senior Manager Location: Hyderabad, India Function: Operations Reports to: Head of Retail Support No. of direct reports: 4 No. of non-direct reports: 28 Budgetary responsibility: NGR/P&L: Purpose of role We’re Entain. Powered by our very own technology and...
-
Service Desk Supervisor
4 days ago
Hyderabad, India Unisys Full timeWhat success looks like in this role: • Supervising employees who obtain information from services requester, log information into proper call management system and provide information relevant to the call and services provider. • Supervising employees who deliver remote hardware and software support to resolve basic feature/function questions...