Senior Product Associate

: Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Customer Acquisition and Marketing Platforms within our Lending unit, you will leverage your expertise in product development and optimization to make a significant impact. You will use user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will be committed to understanding customer needs with your advanced knowledge of product development, design, and data analytics. As a self-starter, you will be comfortable building new technology, interacting with customers to share what has been built, raising the level of adoption, and collecting requirements from customers to advance the Platform, ensuring all work is built as expected, and excited about powering extraordinary customer experiences.

Job responsibilities

- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery

- Considers and plans for upstream and downstream implications of new product features on the overall product experience

- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle

- Writes the requirements, epics, and user stories to support product development

- Communicates effectively and frequently by being vocal. Share the product vision with the teams and articulate the questions and answers needed to build the right features.

- Is a center for knowledge taking your deep curiosity about the digital experience space and a desire to connect that curiosity and knowledge to the teams that can effect change.

- Is a Technical & Customer Problem Solver by asking questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products.

Required qualifications, capabilities, and skills

- 3+ years of experience or equivalent expertise in product management or a relevant domain area

- Proficient knowledge of the product development life cycle

- Experience in product life cycle activities including discovery and requirements definition

- Developing knowledge of data analytics and data literacy

- Knowledge of web page development, troubleshooting, and service interaction.

- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.

Preferred qualifications, capabilities, and skills

- Software development experience a plus (front end technologies: JavaScript, Angular, React, etc).

- Data management capabilities and experience with tools like Splunk, Tableau and Adobe Analytics.

- Proficient in Microsoft Office suite, Lucid workflow, JIRA, and presentation skills

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well. (ref:iimjobs.com)

---