Lead - Content Team

Content Team Lead ( QC Head ) the Role:

We are seeking a highly motivated and experienced Content Team Lead / Head QC to join our dynamic team. This pivotal role is responsible for overseeing the entire content quality assurance process, leading a team of content specialists, and developing strategic content initiatives. The ideal candidate will possess a keen eye for detail, a strong understanding of content best practices within the market research industry, and proven leadership the Content Team Lead / Head QC, you will be instrumental in ensuring the excellence and effectiveness of all our content. Your responsibilities will Assurance & Control:

- Establish and enforce rigorous quality control protocols for all documents and content pieces, ensuring accuracy, consistency, and strict compliance with established standards, brand guidelines, and editorial policies.

- Conduct comprehensive quality checks, proofreading, and editing to eliminate errors in grammar, spelling, punctuation, and factual inaccuracies.

- Ensure all content maintains a consistent tone, voice, and style across various platforms and Strategy & Development:

- Develop, implement, and refine comprehensive content strategies that are directly aligned with organizational goals, marketing objectives, and the specific needs of our target audience in the market research sector.

- Collaborate with cross-functional teams to identify content opportunities and gaps, ensuring a robust content Analysis & Optimization:

- Track, analyze, and report on key content performance metrics (e.g., engagement, reach, conversion) to evaluate effectiveness and identify areas for improvement.

- Utilize data-driven insights to optimize content strategies and enhance overall content Improvement & Efficiency:

- Proactively identify bottlenecks and inefficiencies within content workflows and implement innovative process improvements to streamline operations and significantly enhance team productivity.

- Develop and maintain clear documentation for content processes and best Curation & Distribution:

- Lead the curation of engaging and relevant content specifically tailored for various social media platforms, ensuring maximum impact and audience Systematically collate and manage all sources and channels where content is distributed, optimizing for reach and visibility.

Project Management & Client Delivery:

- Oversee content projects from conception to completion, ensuring timely and successful delivery of solutions that precisely meet client needs and objectives.

- Act as a primary point of contact for content-related client inquiries and feedback.

Team Leadership & Mentorship:

- Lead, mentor, and motivate a team of content specialists, fostering a collaborative and high-performance work environment.

- Conduct regular performance reviews and provide constructive feedback to support team members' professional growth.

Required Skills and Attributes:

Education: Bachelors or Masters degree in Communications, Journalism, English, Marketing, or a closely related 3-6 years of overall experience in content creation, management, and quality assurance.

- A minimum of 2 years of proven experience specifically in content creation and management within the Market Research Industry.

- Demonstrated experience in leading quality assurance processes and content editing.

- Content Expertise: Strong understanding and practical experience in developing and executing effective content strategies.

- Analytical Skills: Ability to analyze content performance data and translate insights into actionable strategies.

- Exceptional Communication: Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.

- Organizational & Project Management: Superior organizational skills and proven ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks effectively.

- Leadership & Collaboration: Proven ability to work collaboratively, lead a team, and thrive in a fast-paced, deadline-driven environment.

- Attention to Detail: Meticulous attention to detail and a commitment to producing high-quality, error-free content.

- Technical Proficiency (Preferred): Familiarity with Content Management Systems (CMS) and basic understanding of SEO principles.