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Hotel Onboarding Manager
5 days ago
Job Title: Hotel Onboarding Manager- Hotel Expansion
Company: CYC Group
Location: Chennai, Tamil Nadu
Position Type: Full-Time
About CYC Group:
CYC Group is a dynamic and innovative company dedicated to providing exceptional services and solutions within the hotels and hospitality industry. We specialize in creating seamless and profitable partnerships between hotels and our extensive network of travel service providers under our brand name. As we expand our portfolio, we are looking for a motivated and experienced Business Development Manager to spearhead our hotel onboarding initiatives.
Job Description:
As the Business Development Manager - Hotel Onboarding, you will play a pivotal role in identifying, securing, and managing partnerships with hotels across various regions. Your primary responsibility will be to onboard new hotels into our network, ensuring a smooth integration and fostering long-term, mutually beneficial relationships.
Key Responsibilities:
- Market Research and Analysis:
- Conduct comprehensive market research to identify potential hotel partners.
- Analyze market trends, competition, and demand to develop strategic onboarding plans.
- Partnership Development:
- Identify and reach out to prospective hotel partners.
- Present CYC Group’s value proposition and negotiate partnership agreements.
- Build and maintain strong relationships with hotel partners.
- Onboarding Management:
- Oversee the onboarding process of new hotels, ensuring all requirements are met.
- Coordinate with internal teams (e.g., technology, operations, marketing) to ensure a seamless integration.
- Provide training and support to hotel partners on using CYC Group’s systems and processes.
- Performance Monitoring and Reporting:
- Monitor the performance of onboarded hotels and provide feedback to optimize outcomes.
- Prepare regular reports on onboarding progress, challenges, and successes.
- Use data and insights to refine onboarding strategies.
- Collaboration and Communication:
- Work closely with the sales, marketing, and customer service teams to align onboarding strategies with overall business goals.
- Act as a liaison between CYC Group and hotel partners to address any issues or concerns.
- Continuous Improvement:
- Stay updated on industry trends, competitor activities, and new technologies.
- Suggest and implement improvements to the onboarding process and partnership models.
Qualifications:
- Bachelor’s degree in Business, Hospitality Management, or a related field.
- Minimum of 5 years of experience in business development, sales, or partnership management within the hospitality industry.
- Proven track record of successfully onboarding and managing hotel partnerships.
- Strong negotiation, communication, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- Willingness to travel as required.
Skills and Attributes:
- Strategic thinker with the ability to develop and implement effective onboarding strategies.
- Detail-oriented with strong organizational and project management skills.
- Excellent problem-solving abilities and a customer-centric approach.
- High level of adaptability and flexibility to accommodate the dynamic nature of the hospitality industry.
- Enthusiasm for building and nurturing long-term relationships.
What We Offer:
- Competitive salary and performance-based bonuses.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Opportunities for professional development and career advancement.
- A vibrant and collaborative work environment.
CYC Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you are passionate about the hospitality industry and have a knack for building strong partnerships, we would love to hear from you. Apply now to join our team and contribute to the growth and success of CYC Group.
To Apply:
Please send your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position to hr@cycgroup.in.
- CYC Group - Connecting hotels with opportunities, one partnership at a time.
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