Head – Customer Service Delivery
3 weeks ago
Head – Customer Service Delivery (Pan-India) - Non BPO Role Location:Mumbai (preferred). Will consider NCR / Bangalore as well Experience:10+ Years (Significant experience in Field Service/On-Site Operations required)About the Role We are currently seeking a seasoned operational leader to take on the role ofHead – Customer Service Delivery (Pan-India) . This is a strategic position designed for a professional who views customer service as a physical, on-ground commitment rather than a remote support function. We are specifically looking for a leader with deep experience infield force managementandon-site client operations .Key Mandate We are looking for an individual who acts as an unwavering advocate for the customer—someone who can drive internal alignment across stakeholders to ensure seamless delivery, rather than managing by deflection. The Ideal Candidate Will Bring: Field Operations Expertise:Proven track record of managing distributed teams and service delivery directly at client premises. (Note: This is strictly a non-BPO/non-Call Center profile). Stakeholder Orchestration:The ability to manage internal departments (Claims, CRM, Operations) to remove bottlenecks and organize resources around the customer’s needs. Performance Leadership:Expertise in defining and monitoring rigorous performance matrices that measure actual client outcomes and on-ground delight, beyond standard support tickets. Accountability:A strong sense of ownership in resolving service challenges and establishing robust feedback loops from the field to the boardroom. If you are a leader who thrives on operational discipline and possesses the grit to ensure customer delight through direct engagement, we invite you to apply. To Apply:Please send your resume toHR@volohealthtpa.com
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Delivery Head
1 week ago
New Delhi, India Onward Technologies Limited Full timeJob Title: India Delivery Head – Automotive DigitalLocation: Chennai/Pune, IndiaReports To: Head of T&M IndiaJoining time: 0-30 Days maxMust haves: Automotive Digital (Automotive, AI ML, Cloud, IOT, Application Development, Business Application), multi-location teams (~500 people) delivering Digital, management,Role OverviewThe India Delivery Head –...
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Delivery Head
4 weeks ago
New Delhi, India Coforge Full timeJob Title:AVP Experience:17+ years Location:HyderabadWe at Coforge are hiring Delivery Head with the following skillset:Responsibilities: Responsible to manage delivery and carry P&L responsibility for a large client. Overall leadership of the Delivery team. Delivery Management, Operations, Support and Maintenance of critical multiple applications....
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Delivery Head
1 week ago
New Delhi, India Aelum Consulting - ServiceNow Premier Partner Full timeAbout the RoleWe are seeking an experienced Service Delivery Head – ServiceNow to lead and govern service delivery excellence across multiple client engagements. This role requires a composed, decisive leader who can effectively manage high-pressure situations, guide teams through complex challenges, and maintain strong customer confidence during both...
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Delivery Head
3 weeks ago
New Delhi, India TRUGlobal Full timeJob Title: Delivery Head – IT Infrastructure ServicesExperience:15+ years in IT Infrastructure Delivery, P&L Management, and Client EngagementJob SummaryTheDelivery Head (IT Infrastructure)will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client...
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Delivery Head
3 weeks ago
New Delhi, India TRUGlobal Full timeJob Title: Delivery Head – IT Infrastructure ServicesExperience:15+ years in IT Infrastructure Delivery, P&L Management, and Client EngagementJob SummaryTheDelivery Head (IT Infrastructure)will lead the end-to-end delivery of IT infrastructure services (Cloud, Data Center, Network, Security, etc.), ensuring revenue growth, profitability, and client...
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Delivery Head
1 week ago
New Delhi, India Visara Partners Full timeJob Title: Head of Delivery (India)Location: [Bangalore / Hyderabad / Pune / NCR]Reports To: [Global VP of Delivery / COO] Team Size: ~500 Associates (Engineering, QA, DevOps)ROLE SUMMARY We are seeking a results-oriented Head of Delivery to lead our India center, overseeing a team of approximately 500 technology professionals.In this role, you will hold the...
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Head – Customer Service Delivery
3 weeks ago
New Delhi, India Volo Health Insurance TPA Pvt Ltd Full timeHead – Customer Service Delivery (Pan-India) - Non BPO Role Location:Mumbai (preferred). Will consider NCR / Bangalore as well Experience:10+ Years (Significant experience in Field Service/On-Site Operations required)About the Role We are currently seeking a seasoned operational leader to take on the role ofHead – Customer Service Delivery (Pan-India) ....
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Account Delivery Head
4 weeks ago
New Delhi, India TRUGlobal Full timeJob Title:Account Delivery Head (Customer Account)Location:Bangalore Office, MG Road Work Mode:5 days a week, Work from Office (WFO) Shift & Availability:2:00 PM to 9:00 PM IST from office, with flexibility to support remotely until 1:00 AM IST for client calls, critical reviews, and escalations (US PST alignment).Verticals:Medical Device Manufacturing /...
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CDC Delivery Head
2 weeks ago
New Delhi, India T&M Services Consulting Pvt Ltd Full timeRole: Head of Cyber Defense Center (CDC) – Band 9(7 Years+)Role Overview The CDC Head is a senior leadership role accountable for theend-to-end governance, delivery, and transformationof Cyber Defense Center operations. The role leads amulti-tier organization of ~100 security professionals (L1–L4)across SOC, SecOps, Incident Response, Threat Hunting,...
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CDC Delivery Head
2 weeks ago
New Delhi, India T&M Services Consulting Pvt Ltd Full timeRole: Head of Cyber Defense Center (CDC) – Band 9(7 Years+)Role Overview The CDC Head is a senior leadership role accountable for theend-to-end governance, delivery, and transformationof Cyber Defense Center operations. The role leads amulti-tier organization of ~100 security professionals (L1–L4)across SOC, SecOps, Incident Response, Threat Hunting,...
