Phone Banking Officer-Reputed Banking Industry-Kolkata, West Bengal, India-3LPA-Kajal
3 weeks ago
JOB DETAILS
1. Answer inbound calls and assist customers with their Queries/Request/Complains
2. Raise Request & Complaints on behalf of the customer in the CRM tool
3. Generate leads and educate customers about new products & their benefits
4. Maintain and adhere to compliance guideline
5. Capture problem indicators, highlight and suggest improvement
6. Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
7. Maintain adequate knowledge levels on products, processes and systems used
8. Ensure sales target are met
FUNCTIONAL AREA
Phone banking officer, telecalling, telesales, inside sales, banking sales, home loan sales, loan sales, telesales executive, telecaller, jobs for inside sales in Kolkata, phone banking jobs in West Bengal, jobs for home loan officer in Kolkata, telecalling jobs in banking industry in West bengal, Jobs for baking industry in Kolkata, Jobs for phone banking officer in Kolkata, Telesales jobs in banking industry in Kolkata
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