IT Manager

2 weeks ago

Mumbai, India UPHILL HR Services Full time

The Role: 

• Design, develop, implement, and coordinate systems, policies, and procedures including evaluating and optimizing 

current IT processes and electronic data operations

• Analyze and identify business requirements by partnering with key stakeholders across the organization to develop 

solutions for IT needs

• Lead large IT projects, including the design, deployment, and adoption of new IT systems and services to help 

businesses achieve objectives

• Monitor the performance of information technology systems to determine cost and productivity levels, making 

recommendations for improving the IT infrastructure

• Drive improvements and assess risk in technology, process, and data, by emphasizing best practices 

• Manage and work within the complete ITSM framework, including helpdesk, incident, and change management

• Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising 

their performance.

• Delivering regular updates to the IT Head highlighting the team’s activity, pressure points and upcoming activities 

• Exhibit strong security and confidentiality practices with systems that handle sensitive data


Key Skills Required

• Bachelor's degree in Information Technology / Computer Science / Information Systems, or a related field, or 

equivalent experience.

• 5+ years of experience working in IT operations (Preferably Minimum of 3+ years of experience in a management 

role)

• Strong skills in collaborating with other departments and stakeholders to achieve common goals.

• Proven track record of successful leadership and team management.

• Experience leading and managing large IT projects, including rolling out IT infrastructures across various 

technologies with a strong emphasis on ERP and automation solutions.

• Excellent working knowledge of computer systems, security, network and systems administration, databases, data 

storage systems, cloud technologies, and automation tools.

• Strong critical thinking and decision-making skills.

• Excellent project management skills and strong ability to prioritize.

• Proven experience as an IT Manager or in a relevant role, with extensive knowledge of technical management, information analysis, and computer hardware/software systems


Work Location - Worli, Mumbai

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