Regional Manager Nashik

2 weeks ago

Nashik, India Lokmanya Multipurpose Co-Op. Society Ltd Full time

Key Responsibilities

  • Supervise and provide leadership to branch managers and regional office staff.
  • Conduct regular meetings to review performance, set targets, and ensure effective communication across branches.
  • Manage recruitment, training, and performance appraisals for regional staff.
  • Foster a high-performance culture focused on customer service and business growth.
  • Develop and implement strategies to increase deposits, loans, insurance, and mutual fund sales within the region.
  • Identify growth opportunities, new market segments, and innovative products to drive regional business.
  • Collaborate with branch managers to monitor sales performance and implement corrective measures when necessary.
  • Ensure regional sales targets for products are met and exceeded.
  • Ensure branches are compliant with all relevant statutory and regulatory requirements.
  • Monitor day-to-day operations to ensure smooth functioning and adherence to policies and procedures.
  • Regularly audit branches to ensure accuracy and compliance in all transactions (e.g., deposits, loans, insurance claims).
  • Resolve escalated customer issues and complaints in a timely manner.
  • Oversee the financial performance of the region, ensuring profitability and cost-effectiveness.
  • Monitor and analyze regional budget, financial reports, and performance metrics.
  • Ensure the region meets targets for assets, liabilities, and revenue generation.
  • Build and maintain strong relationships with key clients and business partners.
  • Ensure a high level of customer satisfaction by addressing concerns and feedback.
  • Monitor customer feedback and take proactive steps to enhance customer service standards.
  • Prepare and submit regular reports on regional performance, sales trends, customer feedback, and operational issues.
  • Analyze market conditions and competitor activities to refine strategies and maintain competitiveness.
  • Maintain close communication with head office regarding progress, challenges, and strategic initiatives.


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