Sri Sri Tattva
3 weeks ago
About:
- As a Senior Credit Controller, you will play a critical role in managing and optimizing our company's credit control processes.
- Your primary responsibility will be to ensure the effective collection of outstanding debts while minimizing the risk of bad debts.
- You will work closely with the finance team to support cash flow management and contribute to the overall financial health of the organization.
Key Responsibilities:
Credit Management:
- Develop and implement credit control policies and procedures.
- Monitor and manage the company's credit risk by assessing the creditworthiness of new and existing customers.
- Maintain accurate and up-to-date customer credit information and credit limits.
Debt Collection:
- Oversee and manage the collection of overdue accounts, including the resolution of disputes and discrepancies.
- Conduct regular follow-ups with customers to ensure timely payments.
- Negotiate payment plans and settlements with customers when necessary.
Reporting & Analysis:
- Prepare and present regular reports on aged debt, collection activities, and credit risk exposure to senior management.
- Analyze customer payment trends and identify potential risks to develop proactive strategies.
Customer Relationship Management:
- Build and maintain strong relationships with key customers to facilitate effective communication and resolution of credit issues.
- Provide excellent customer service while balancing the need to manage credit risk.
Team Leadership:
- Mentor and guide junior credit control staff, providing training and support as needed.
- Foster a collaborative and results-driven team environment.
Compliance & Improvement:
- Ensure compliance with legal and regulatory requirements related to credit control and debt collection.
- Continuously evaluate and improve credit control processes and systems to enhance efficiency and Education: Bachelor's / master's degree in Finance, Accounting, Business Administration, or a related field.
- Professional certification (e., ACA, ACCA) is a plus.
- Experience: Minimum of 5-7 years of experience in credit control or a related financial role, with at least 2 years in a senior or supervisory capacity.
Skills:
- Strong understanding of credit management principles and debt collection processes.
- Excellent analytical and problem-solving skills.
- Proficiency in financial software and Microsoft Office Suite, especially Excel.
- Strong communication and negotiation skills.
- Ability to work under pressure and manage multiple priorities
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