IT Manager

Minimum Requirements :- Bachelors degree in Information Technology, Computer Science, or a related field.- 8+ years of progressive IT experience, with a minimum of 3 years in a team leadership or managerial capacity.Proven experience in :- System administration (Windows/Linux).- Active Directory & Group Policy.- Google Workspace administration.- Network infrastructure and firewall management.- Endpoint management and IT support services.- Strong understanding of security frameworks, especially ISO 27001, and regulatory IT compliance.- Excellent leadership, communication, and troubleshooting skills.Preferred Qualifications :- Experience in financial services, fintech, or other regulated industries.- Familiarity with public cloud platforms (AWS, Azure, or GCP).- ITIL Foundation certification or similar service management framework.- Exposure to endpoint management tools (e.g., Microsoft Intune, Jamf).- Experience with SIEM tools or centralized logging (e.g., Splunk, ELK stack).Key Responsibilities :IT Operations & Team Leadership :- Lead and manage the local IT team covering helpdesk, infrastructure, and systems functions.- Ensure 24/7 availability and performance of IT systems, including hardware, software, and networking.- Act as the final escalation point for technical issues and provide hands-on support when required.- Oversee IT onboarding and offboarding; enforce access control policies and role-based permissions.- Maintain an accurate inventory of IT assets, licenses, and configurations.System Administration :- Administer and maintain on-premise and cloud-based servers (Windows/Linux).- Manage Active Directory, Group Policy, DNS, DHCP, and system patching.- Maintain and support Google Workspace and Microsoft 365 services.- Ensure system resilience through backups, regular testing, and capacity planning.- Implement and manage device compliance, software deployment, and policy enforcement.Network & Firewall Management :- Oversee LAN/WAN operations, including switches, routers, firewalls, enterprise Wi?Fi, and VPNs.- Manage enterprise-grade firewalls (e.g., Fortinet, Palo Alto, Cisco) and ensure secure perimeter configurations.- Monitor network performance, resolve bottlenecks, and implement redundancy strategies.- Coordinate upgrades, network segmentation, and secure remote access controls.Cybersecurity & Compliance :- Enforce corporate cybersecurity policies locally to ensure secure infrastructure and endpoints.- Deploy and monitor endpoint protection, MFA, data loss prevention (DLP), and patch management.- Support internal audits and maintain compliance with frameworks such as ISO 27001.- Assist in the development and execution of disaster recovery and business continuity plans.- Log and respond to security events and coordinate with the global Security Operations Center (SOC).Vendor & Procurement Management :- Maintain relationships with local IT vendors, ISPs, and service providers.- Oversee IT procurement, license renewals, and hardware/software budgeting.- Ensure cost-effective operations while maintaining enterprise-grade service Collaboration :- Work closely with global IT, DevOps, and Information Security teams on shared infrastructure and cloud initiatives.- Provide insights into technology improvements from a local operational perspective.- Report regularly on IT metrics, system performance, risks, and recommendations to senior leadership. (ref:hirist.tech)