Operations Manager – Legal Services

2 weeks ago


New Delhi, India Contract Bazaar Full time

Operations Manager – Legal ServicesNoida | On-site | Full-Time Contract Bazaar is hiring anOperations Managerto lead our service delivery function within the legal services domain. This is an operations role (team management, TAT tracking, process improvement). It isnota legal drafting or advisory position. About the RoleManage day-to-day operations and ensure timely delivery of client assignments Lead the operations team and monitor performance, TATs, and workload distribution Handle escalations, reporting, and coordination with internal teams Improve processes, implement SOPs, and drive service quality Conduct training & development and support performance reviews Required Experience4–7 years in Operations/Service Delivery (KPO/BPO/LPO/Consulting/Professional Services) Minimum 2 years in a team lead/manager role Strong experience in performance tracking, TAT management, and workflow optimization Legal services exposure is a plus, not mandatory Who Should ApplyCandidates fromoperations, service delivery, process management , orteam leadershipbackgrounds. Not suitable for candidates looking for legal drafting or litigation roles.


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