Insidea - Customer Success Manager

3 weeks ago

New Delhi, India Insidea Full time

Company Description:

At INSIDEA, we are a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions.

Our diverse services are designed to enhance your brands online presence and drive real, measurable growth.

From marketing optimization and content creation to full-scale HubSpot integration, we provide a holistic approach to transform your digital experience and maximize Description:


- Serve as the primary contact for a portfolio of clients using HubSpot.

- Develop and maintain strong, long-term client relationships.

- Understand client business objectives and tailor HubSpot solutions to meet those needs.

- Guide clients through onboarding and ensure successful implementation of HubSpot tools.

- Provide ongoing support and training on HubSpots features and best practices.

- Identify opportunities for clients to optimize HubSpot use and drive business growth.

- Monitor client usage and success metrics, proactively addressing any issues.

- Identify upsell and cross-sell opportunities to increase client spending and satisfaction.

- Regularly communicate with clients to review progress, gather feedback, and update on new features.


- Prepare and present reports on client performance and ROI from HubSpot.

- Collaborate with internal teams to resolve client issues and deliver exceptional Bachelors degree in Marketing, Business, Communications, or a related field.

- MBA Preferred.

- Proven experience as a Customer Success Manager for International clients, preferably within the SaaS or digital marketing industry.


- In-depth knowledge of HubSpots CRM, marketing, sales, and service tools.


- Strong understanding of digital marketing principles and practices.

- Excellent communication, interpersonal, and negotiation skills.

- Ability to manage multiple clients and projects simultaneously.

- Strong problem-solving skills and a proactive approach to client management.

- HubSpot certifications (e.g., Inbound, HubSpot Marketing Software) are a plus


(ref:iimjobs.com)

  • Insidea - Social Media Strategist

    3 weeks ago

    New Delhi, India Insidea Full time

    About the Company. At INSIDEA, we are a fully remote organization, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brands online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • HubSpot Specialist

    2 days ago

    New Delhi, India INSIDEA Full time

    About the company:At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • Insidea - Sales Manager

    3 weeks ago

    New Delhi, India Insidea Full time

    Job Description- Drive the full sales cycle from prospecting to closing deals.- Promote and sell digital marketing services (SEO, PPC, content marketing, social media, etc.) and/or HubSpot CRM solutions.- Identify and engage potential clients through cold calling, networking, and inbound leads.- Conduct needs analysis and tailor customized proposals and...

  • Customer Support Executive

    2 weeks ago

    New Delhi, India Insidea Full time

    Company Description INSIDEA is a global, remote company empowering businesses to hire dedicated professionals across various fields. Access top-notch talent worldwide. Seamlessly integrate skilled professionals into your team and scale faster. Our mission is to connect the world's top talent with global opportunities. We firmly believe in a borderless world...

  • Integration Developer

    3 days ago

    New Delhi, India INSIDEA Full time

    About the company:At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • Senior Social Media Specialist

    2 weeks ago

    New Delhi, India INSIDEA Full time

    About the company:At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • Senior Social Media Specialist

    5 days ago

    New Delhi, India INSIDEA Full time

    About the company: At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • Social Media Strategist

    2 days ago

    New Delhi, India INSIDEA Full time

    About the company:At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • Apollo Onboarding Specialist

    3 days ago

    New Delhi, India INSIDEA Full time

    About the company:At INSIDEA, we are a fully remote organisation, hiring top talents from across the globe to deliver exceptional digital marketing and HubSpot solutions. Our diverse services are designed to enhance your brand’s online presence and drive real, measurable growth. From marketing optimization and content creation to full-scale HubSpot...

  • UX Designer

    1 week ago

    New Delhi, India Insidea Full time

    Company Description Insidea is on a mission to connect the world’s best talent with global opportunities. Our mission makes it clear that we believe in a borderless world where talented people anywhere have access to the opportunities they deserve. We make that possible by identifying and recruiting the top 1% of talent in Asia to help our global...