ServiceNow Technical Architect

3 days ago


Kollam, India Tata Consultancy Services Full time

Job Role - ServiceNow Technical Architect

Experience Range: 8 to 12 years

Job Locations: Chennai, Bangalore

Job Description

Must have

  1. Minimum of Eight years of experience in ServiceNow development and architecture.
  2. Strong understanding of the ServiceNow platform and its functionalities.
  3. Strong domain expertise in ServiceNow IT Service Management (ITSM).
  4. Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
  5. Strong hand on experience on 3rd party integrations (min 5 years).
  6. Experienced in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design.


Roles and responsibilities:

  1. Lead the design and architecture of ServiceNow solutions, including integrations, that meet client needs and industry best practices.
  2. Collaborate closely with clients and cross-functional teams to gather and understand business requirements and translate them into technical designs.
  3. Provide technical leadership and mentorship to ServiceNow development teams to ensure the successful execution of ServiceNow projects.
  4. Configure ServiceNow modules and workflows to align with specific business requirements.
  5. Provide technical expertise and participate in implementing new ServiceNow functionality.
  6. Perform evaluations of existing ServiceNow implementations, offering recommendations for improvements.

7.Ensure the security, scalability, and maintainability of ServiceNow solutions.



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