Implementation Specialist

3 weeks ago

New Delhi, India Soarswell Consulting Full time

We’re Hiring: Client Success Engineer – Implementation Full-time On site, HyderabadAs a Client Success Engineer, you will own the design and execution of scalable technical solutions during complex client onboarding and late-stage sales engagements. You’ll act as a trusted technical advisor, bridging discovery and delivery to ensure long-term client satisfaction.Responsibilities: Lead technical discovery and solution design for enterprise clients Develop and manage complex implementation plans Handle technical integrations (APIs, data feeds, FTPs) and advanced troubleshooting Partner cross-functionally with Product, Sales, and Engineering teams Mentor junior engineers and drive process improvements Build enablement materials such as guides, webinars, and documentationRequirements 3+ years of experience in client-facing technical roles (SaaS / Implementation / Solution Engineering) Strong expertise in API integrations (REST, SOAP), data feed formats (XML, JSON, CSV), and FTP protocols Excellent communication and stakeholder management skills Strong working knowledge of Excel and HTML A proactive, problem-solving mindset with the ability to manage multiple complex projects

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