Managed Services Specialist
2 days ago
JOB PURPOSERole Summary: Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services Pre-Sales Specialist acts as the bridge between technical delivery teams and enterprise customers, ensuring solutions are competitive, cost-effective, and aligned with business outcomes.ROLE DESCRIPTION Key Responsibilities: Customer Engagement & Requirement Gathering Engage with enterprise customers to understand theirinfrastructure, cloud, and managed services requirements. Conduct discovery workshops and translate business needs intotechnical and service solutions. Solution Design & Proposal Support Design managed services solutions coveringinfrastructure management, cloud operations, security services, backup/DR, SOC/NOC, and compliance frameworks. Preparesolution proposals, SOWs, RFP/RFI responses, and presentationsin collaboration with solution architects and delivery teams. Map customer requirements toservice catalog offerings, tailoring SLAs, KPIs, and pricing models. Pre-Sales Collaboration Partner with sales teams toposition Managed Services offeringsto enterprise and government clients. Conductdemos, PoCs, and presentationsshowcasing service capabilities (monitoring, automation, AIOps, FinOps, SOC, etc.). Work closely with OEMs/partners to integrate their capabilities into L&T’s service portfolio. Commercials & Pricing Work with finance and delivery teams todevelop cost models, pricing structures, and business casesfor managed services deals. Support negotiation with customers by highlightingvalue differentiation, compliance, and ROI. Governance & Handover Ensure smooth handover frompre-sales to delivery teamswith well-defined transition plans. Provide inputs into service portfolio improvements based onmarket and customer feedback.Experience & Educational Requirements Qualifications and Experience EDUCATIONAL QUALIFICATIONS:(degree, training, or certification required) BE/B-Tech or equivalent with Computer Science or Electronics & Communication RELEVANT EXPERIENCE:(no. of years of technical, functional, and/or leadership experience or specific exposure required) 10–15 years of overall IT experience with at least 5+ years in solution architecture for managed services. Experience in designing managed services for multi-cloud and hybrid environments. Certification(s) preferred: ITIL Intermediate/Expert Cloud Solution Architect TOGAF or equivalent architecture framework ISO 20000/27001 awareness Strong track record of customer-facing solution presentations and winning managed services deals.Key Skills & Competencies Strong knowledge of cloud platforms and data center technologies. Hands-on expertise with ITSM frameworks (ITIL, ISO 20000) and service delivery models. Familiarity with AIOps, observability, automation, FinOps, DevSecOps. Understanding of security & compliance frameworks relevant to regulated industries. Strong financial acumen: pricing models, TCO/ROI analysis, managed services cost structures. Excellent presentation, communication, and stakeholder management skills. Ability to balance technical depth with business outcome focus.
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Managed Services Specialist
2 weeks ago
New Delhi, India T&M Services Consulting Pvt Ltd Full timeManaged Services Pre-Sales Specialist Department:Cloud PresalesLocation:Mumbai / Chennai / Bangalore Job Purpose To drive pre-sales engagement for Managed Services across Data Centre, Cloud (public, private, hybrid), Security, and Network domains. This role involves understanding customer requirements, designing tailored service solutions, preparing...
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Managed Services Specialist
2 weeks ago
New Delhi, India T&M Services Consulting Pvt Ltd Full timeManaged Services Pre-Sales SpecialistDepartment: Cloud Presales Location: Mumbai / Chennai / BangaloreJob PurposeTo drive pre-sales engagement for Managed Services across Data Centre, Cloud (public, private, hybrid), Security, and Network domains. This role involves understanding customer requirements, designing tailored service solutions, preparing...
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Managed Services Specialist
6 days ago
New Delhi, India T&M Services Consulting Pvt Ltd Full timeManaged Services Pre-Sales SpecialistDepartment:Cloud PresalesLocation:Mumbai / Chennai / Bangalore Job Purpose To drive pre-sales engagement for Managed Services across Data Centre, Cloud (public, private, hybrid), Security, and Network domains. This role involves understanding customer requirements, designing tailored service solutions, preparing...
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New Delhi, India Tata Consultancy Services Full timeGreetings!!!TCS is hiring...Role: Service Management Specialist (Configuration Management)EXP: 4-6 YEARSLOCATION: Bengaluru** Weekday Walk-In-Drive**Date- 25-Oct-25 (Saturday)Job DescriptionThe associate oversees day-to-day operations of configuration management, planning, coordinating and directing activities that will help in managing and enhancing the...
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Service Management Specialist
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Managed Services Specialist
3 weeks ago
New Delhi, India L&T-Cloudfiniti Full timeJOB PURPOSERole Summary:Responsible for driving the pre-sales engagement for Managed Services across Data Centre, Cloud (public/private/hybrid), Security, and Network domains. This role focuses on understanding customer requirements, crafting tailored service solutions, preparing proposals, and supporting the sales team to win business. The Managed Services...
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