Customer Success Executive
3 weeks ago
Customer Success ExecutiveLocation: Pune (WFH)Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank among the top 100 Shopify app developers and the top 1% in RPE SaaS.About the RoleAs a Customer Success Executive, you’ll be the voice and support behind our mission to simplify e-commerce success. Your role is pivotal in building relationships, ensuring customer satisfaction, and driving engagement. This is a chat process role.Key ResponsibilitiesEngage with Clients: Provide exceptional support over calls, chat, and email with clear, positive, and trustworthy communication.Build Relationships: Create meaningful connections, ensuring every merchant interaction is memorable.Master Products: Develop expertise in our products to offer confident and effective guidance.Drive Value: Identify opportunities to enhance customer experiences and boost sales.Solve Problems: Proactively resolve issues, building trust and satisfaction.Advocate for Feedback: Share customer insights with internal teams to fuel continuous improvement.What We’re Looking ForCharismatic Communicator: A confident, engaging personality with excellent verbal and written communication skills.Customer-Focused Experience: Proven success in customer-facing roles, preferably in B2B SaaS or e-commerce.Strategic Thinker: Ability to anticipate customer needs and create value-driven interactions.Quick Learner: A strong desire to learn about our products and the e-commerce landscape.Why Join UsCompetitive Pay: Reflective of your contributions and impact.Supportive Leadership: Work with innovative leaders who encourage growth.Career Development: Opportunities for learning and professional advancement.Recognition: A culture that celebrates hard work and creativity.Inspiring Environment: Be part of a team driving innovation in e-commerce.Ready to Join Us?Email to hr@starapps.studio with the subject line “Customer Success Executive – Your Name”. We’re moving fast – apply now and let’s explore if we’re a matchCurrent LocationNotice PeriodCurrent/Last Drawn CTCExpected CTCOk with Night Shift or Early Morning Day Shift?What to Expect in the Hiring ProcessWritten Assignment: Showcase your skills and approach to customer success.Call with Founders: Gain insights into our vision and discuss how you can contribute.We’re excited to connect and explore the opportunity with you
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Customer Success Executive
3 weeks ago
Pune, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...
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Customer success executive
3 weeks ago
Pune, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About Star Apps Studio Star Apps Studio is a fast-growing, bootstrapped, and profitable B2 B Saa S company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4 M ARR and a goal to hit...
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Customer Success Executive
4 weeks ago
Pune, India StarApps Studio Full timeCustomer Success Executive Location: Pune (WFH) Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...
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Customer Success Executive
3 weeks ago
Pune, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...
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Customer Success Executive
3 weeks ago
Pune, India StarApps Studio Full timeCustomer Success Executive Location: Pune (WFH) Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...
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Customer Success Executive
4 weeks ago
Pune, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH)Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M,...
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Customer Success Executive
2 days ago
Pune, Maharashtra, India Finastra USA Corporation Full time**Responsibilities**: We are seeking a dynamic and results-driven Customer Success Executive, as part of our Sales and Customer Success organization. The Treasury and Capital Markets Business Unit has some of the biggest and most complex financial services organizations in the world and ensuring we have mutually beneficial is critical to our long term...
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Customer Success Executive
3 weeks ago
Pune, India StarApps Studio Full timeCustomer Success ExecutiveLocation: Pune (WFH)Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...
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Customer Success Executive
4 weeks ago
Pune, India StarApps Studio Full timeCustomer Success ExecutiveLocation : Pune (WFH)Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...
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Customer success executive
4 weeks ago
Pune, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM) About Star Apps Studio Star Apps Studio is a fast-growing, bootstrapped, and profitable B2 B Saa S company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4 M ARR and a goal to hit...
