ServiceNow Service Mapping Consultant

3 weeks ago

Pune, India MyHashtagss Full time

Job Title : ServiceNow(CSDM) Service Mapping ConsultantLocation : Bangalore / Pune (Onsite)Experience : 6+ years (Relevant 5+ years)Required Skills & Qualifications : - Proven hands-on expertise in ServiceNow Service Mapping.- Strong understanding of CSDM (Common Service Data Model).- Experience designing service maps, integrations, and workflows.- Strong validation, testing, and troubleshooting skills.- Excellent documentation and diagramming capabilities.- Exceptional communication skills (verbal and written).- Ability to manage stakeholders and conduct training/demo sessions effectively.Key Responsibilities : - Requirement gathering and analysis- Design and implement ServiceNow Service Mapping solutions aligned with CSDM- Integration with external systems and monitoring platforms- Stakeholder communication and training- Documentation and process governance (ref:hirist.tech)

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