Information Technology Support Engineer

2 weeks ago

Hyderabad, India Futran Solutions Full time

Hi


We are looking for IT Support Engineer for the Hyderabad Office.


Experience: 2 + years

Position Title: Sr. IT-System Engineer

Location: Begumpet, Hyderabad

Timing: 6.30 PM to 3.30 AM IST

Work from Office


Role/Responsibilities:

We are looking for an IT specialist will be responsible for Windows, Desktop, and Office 365 administration, providing End-user support and training for hardware and software. S/he would need to collaborate with the IT Manager to ensure operational security, Maintenance, and Governance.


Primary Responsibilities:

  • Providing end-user support for PC/ server-based hardware, applications, and services
  • Anti-virus and firewall setup and maintenance.
  • Knowledge of Windows and Linux-based setup
  • Patching various OS, server applications, and configuration
  • Installation, set-up, and configuration of applications on desktops or servers.
  • Debug and issues with set-up and configuration to resolve those.
  • New user setup like installing and configuring workstations, software, telephone, headsets, Wi-Fi connection, network printing, etc.
  • Debugging and Resolving memory, network/connectivity-related issues
  • Ensuring the operational health of the SharePoint online environment
  • Administration, support, and configuration of MS Office O365
  • Administer and support an enterprise-level Microsoft Exchange infrastructure.
  • Troubleshoot Exchange-related issues when alerted by monitoring software.
  • Maintenance, and sustainment of additional complementary functionality for customer sub-sites, lists, libraries, and content
  • Maintain and provide support for all IT infrastructure.
  • Work in Shifts if required
  • Active Directory experience is a must.

Mandatory Skills/Experience:

  • Experience with IT network setup/firewalls/Anti-virus/Filesystem/HW and Software
  • Experience in troubleshooting OS, network, and HW-related issues
  • Resolving desktop-related issues
  • Good knowledge of Windows operating systems, PowerShell, and Office 365.
  • Experience in setting up antivirus/firewalls/Information Security policies (server and client-side).
  • Strong experience with configuration and administration of Microsoft products and their features like Outlook/Office 365/Exchange
  • Experience in setting up and streamlining the workflows and processes.
  • Experience with clouds like Azure would be an added advantage.


Other Aspects –

  • Around 2 years of experience in managing IT infrastructure and support.
  • Collaboration, interpersonal, and communication skills.
  • Client interfacing skills


I request you to share the following details along with your resume


Current CTC:

Expect CTC:

Location:

Official Notice Period:

Total Experience:

Relevant Experience:

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