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AspenTech - Senior Specialist - Finance Operations
4 weeks ago
About the Company
At AspenTech, our people are at the heart of our success. What drives us forward is our ambition to challenge the status quo, push boundaries, and continually find smarter, more effective ways of working. We foster a culture built on passion, pride, and collaboration, supported by global career development programs, community service initiatives, and international events that bring our diverse teams together.
About the Role
We are looking for a detail-oriented and proactive Sr. Finance Operations Specialist to join our global finance team. This role focuses on billing, invoicing accuracy, AR updates, and finance operations support across multiple regions. You will play a key role in ensuring customer satisfaction through timely query resolution, accurate invoice processing, and strong compliance with finance controls.
This is a cross-functional role that requires close collaboration with Sales, Finance, Legal, and Customer Operations teams to ensure smooth execution of financial transactions while driving process improvements and efficiencies.
Key Responsibilities
- Oversee the Invoice Admin Mailbox, responding to and resolving internal/external customer billing queries within 48 hours.
- Process and submit invoices across global regions, ensuring accuracy and timely delivery via client web portals.
- Collaborate with Sales, Collectors, and Operations teams to troubleshoot billing disputes and implement resolutions.
- Update and maintain Oracle R12 Service Contracts and AR Transactions covering:
- Customer contact details
- Purchase order references
- Address changes and contract amendments
- Process authorized pro-forma invoices, public training invoices, and manual training transactions.
- Generate, track, and distribute daily invoice reports to regional stakeholders.
- Maintain the Customer Special Handling database to reflect contract-specific billing requirements.
- Participate in cross-functional finance projects, supporting process optimization and policy adherence.
- Ensure compliance with internal controls, finance policies, and audit requirements.
What Youll Need
Education: Bachelors degree in Finance, Accounting, or related field (Associate degree with equivalent experience will be considered).
Experience: 5-8 years in finance operations, billing, or AR roles, preferably within the software or subscription industry.
Technical Skills:
- Strong experience with Oracle R12 (Service Contracts & Receivables modules).
- Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint).
Core Competencies:
- Excellent customer service orientation with ability to resolve billing disputes effectively.
- High attention to detail, accuracy, and financial data integrity.
- Strong written and verbal communication skills for cross-functional collaboration.
- Ability to multitask and prioritize in a fast-paced global environment.
- Self-driven, with high levels of integrity and accountability.
Preferred: Exposure to software billing cycles or SaaS subscription finance operations.
Why Join Us?
- Work with a global leader in software and digital transformation.
- Gain exposure to enterprise-level finance systems and global operations.
- Opportunity to drive financial accuracy, compliance, and efficiency.
- A collaborative work environment with a culture of innovation, inclusion, and continuous learning.
- Competitive compensation with career growth into Finance Manager or Global Operations roles.
