Customer Service Specialist

3 days ago


Gurugram, India IGT Solutions Full time

******Direct Walk-In Derive - Monday to Saturday******


Walk-in Interviews for Customer Service Specialist - Travel process


Walk-in Interview - Monday to Saturday

Walk-in Interview Time: 10:00AM-5:00PM

Venue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22A


People can apply with :-

  • Relevant work exp. Preferably International voice process customer service
  • Excellent Spoken English
  • Computer Skills – ability/experience using computer applications
  • Typing Speed should be Good
  • Call Handling Etiquette - V&A
  • Travel Support/ Customer Service Skills


Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.


Requirements:

  • Minimum Bachelor's degree/ Under grad drop out
  • Prior experience in customer service
  • Strong communication and interpersonal skills.
  • Ability to handle customer queries and complaints effectively.



Benefits:

  • Transport facility (Both Side)
  • Comprehensive training and development programs.
  • Opportunities for career growth and advancement and other employee benefits.
  • We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.
  • PLI will be 8k / Good incentives depends on your performance
  • Retention bonus goes Up to 60K



Documents to Bring:

  • Updated resume –


Contact Person

  • Jaisika Bhardwaj



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