Operations Manager – Legal Services

2 weeks ago


Noida, India Contract Bazaar Full time

Operations Manager – Legal ServicesNoida | On-site | Full-TimeContract Bazaar is hiring an Operations Manager to lead our service delivery function within the legal services domain. This is an operations role (team management, TAT tracking, process improvement). It is not a legal drafting or advisory position.About the RoleManage day-to-day operations and ensure timely delivery of client assignmentsLead the operations team and monitor performance, TATs, and workload distributionHandle escalations, reporting, and coordination with internal teamsImprove processes, implement SOPs, and drive service qualityConduct training & development and support performance reviewsRequired Experience4–7 years in Operations/Service Delivery (KPO/BPO/LPO/Consulting/Professional Services)Minimum 2 years in a team lead/manager roleStrong experience in performance tracking, TAT management, and workflow optimizationLegal services exposure is a plus, not mandatoryWho Should ApplyCandidates from operations, service delivery, process management, or team leadership backgrounds. Not suitable for candidates looking for legal drafting or litigation roles.



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