Senior ServiceNow Engineer

2 weeks ago

Hyderabad, India Metasys Technologies, Inc Full time

About the Role :We are seeking a Senior ServiceNow Engineer with extensive experience in developing and managing ServiceNow platform solutions, particularly in portal development (e.g., Service Portal or Seismic). The ideal candidate will have a strong background in ServiceNow architecture and customization, exceptional programming skills, and the ability to work independently with minimal supervision.You will collaborate directly with product managers, business stakeholders, and cross-functional teams to design and deliver scalable ServiceNow solutions that meet evolving enterprise Responsibilities :- Design, develop, and implement complex ServiceNow solutions and custom applications.- Create and customize ServiceNow modules, workflows, business rules, client scripts, UI policies, and integration components.- Develop advanced Service Portals or work with Seismic to build modern, user-centric interfaces.- Perform code reviews, unit testing, and documentation of solutions.- Work directly with product managers and business contacts to gather requirements, define solutions, and manage implementation timelines.- Translate business needs into functional and technical requirements within the ServiceNow platform.- Provide technical leadership in platform upgrades, configuration management, and release planning.- Maintain ServiceNow best practices related to security, performance, code reusability, and governance.- Independently manage and prioritize project tasks, ensuring timely delivery.- Develop and maintain integrations between ServiceNow and other enterprise systems using REST/SOAP APIs or integration platforms.- Automate workflows and implement efficient, scalable solutions to improve ITSM, HRSD, ITOM, and other ServiceNow Qualifications : - 10+ years of total IT experience, with at least 5+ years in ServiceNow platform development.- Strong understanding of ServiceNow architecture and module customization (e.g., ITSM, ITOM, HRSD, CSM, etc.).- Hands-on experience building and customizing Service Portals or working with Seismic.- Proficient in JavaScript, HTML, CSS, and AngularJS or other front-end frameworks.- Solid experience working with REST/SOAP APIs, web services, and external integrations.- Proven ability to work independently, prioritize tasks, and collaborate with business stakeholders and technical teams.- Strong problem-solving skills with attention to detail and a commitment to quality. (ref:hirist.tech)

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