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Sales Customer Service Manager
2 months ago
Join Our Team as a AMC Sales Manager -CS
Company: ACME MEP Services
Location: Kurla, Mumbai
Key Responsibilities:
- Develop and implement strategies of service sales plans to maximize revenue from AMC sales, identify and generate casual repair jobs & spare part sales within the HVAC service & internal projects segment.
- Oversee the entire lifecycle of AMC contracts, and generate new inquiries for AMC business growth.
- Ensuring renewals of AMC business and review the lost customers – strive to gain back the lost customers.
- Monitor billing & receivable of all above business by timely collection.
- Generate retro-fit jobs / Casual sales services. Spare part business and ensure spontaneous growth.
- Collaborate with the customer service team to streamline processes and deliver timely and effective support to AMC contract holders.
- Prepare service sales reports, forecasts, and performance metrics to track progress against targets and objectives.
Qualifications and Skills:
- Bachelor's degree / Diploma in Mechanical, Business Administration, Sales, Marketing, or a related field; MBA preferred.
- Proven experience (8+ years) in AMC Sales, with a focus on HVAC products or services sales.
- Strong knowledge of HVAC systems, maintenance practices, and industry standards.
- Excellent communication, negotiation, and interpersonal skills.
As an AMC Sales Manager in our Customer Service Department, you will have the opportunity to make a meaningful impact on our business and shape the future of our sales initiatives. We offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development and advancement.
