Technical Delivery Team Manager

6 days ago


Pune, India Talentmatics Full time

( Technical Delivery Head - with 15 years experience required )


· This Position reports to Group delivery head. This position's designation would be Sr. Director. This is a management level position.

· Manages a team of 100-150 with a direct reporting of Delivery Managers, Architects, project Managers, etc.

· This position is based in Pune

The key responsibilities would include –

· Delivery Management: Define and execute the overall plan for the delivery unit which will include areas like - Revenue/account growth, Account receivables, Margins, Risk Management, Quality Management, Project governance, etc. Manage and monitor projects of wide variety and sizes – Startups, mid-size ISVs, Enterprises with complex products with modern Architecture / Technology Stack, Product Implementation and Support Projects. Manage key operational parameters for the unit - including utilization and resource pyramids.

· Should be willing to jump in and solve account / customer delivery issues, challenges and escalations and work with the Delivery Manager, Architects and Project Managers to resolve these issues.

· Customer Management: Connect with and manage CXO level executives in customer organizations, own customer satisfaction, understand customer strategy and advise customer on their strategic direction.

· Upsell: Have strategic conversations with customers to understand their product’s road map



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