Configuration Analyst

2 days ago

New Delhi, India Exxat Full time

CONFIGURATIONS ANALYST – IRESPONSIBILITIES• Generating Scripts & writing Cosmos SQL API Queries • Accommodating Client requirements in the Code built up logic • Build and test product configurations for all products including surveys, care plans and research projects • Build rules within the product configuration program, in coordination with the content development team • Monitor and test the accuracy of product configurations • Develop product codes and ensure integration with applicable healthcare code sets across all product lines • Review, create and incorporate policies and procedures to implement coding best practices and make recommendations to management on product needs to achieve strategic objectives • Resolve client configuration issues • Ensure proper supporting documentation and maintain files for all configuration tasks • Identify and seek approval for key actions necessary to remediate all problems/issues and make recommendations to management on steps to ensure product is delivered as schedule and within specifications • Understands project impact to the existing and required workflow • Identify configuration risks and create risk mitigation plans when necessary • Resolving configurations related support tickets received from clients within defined SLA • Takes day to day responsibility for resolving issues through CRM tool. • Understands and executes against agreed processes for implementing fixes/changes. • Provides regular client and internal communication on assigned activity and incidents - highlighting any issues that might impact delivery in the defined timescales to Team Leader/Support Manager.PREFERRED SKILLS• BE/BCA/BCS or equivalent • 0-1 years of experience working on clinical IT projects • Proficient in MS Office Suite and managing complex spreadsheets. • Strong technical aptitude with an understanding of databases • Familiarity with relational and non-relational databases and rules engines • Strong Analytical and Logical Skills • Knowledge of clinical workflow in shared clinical decision making • Understanding of project reporting cycles, status reports, and metrics • Adequate knowledge of JSON handling and Cosmos

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