Teamcenter Support

2 days ago

New Delhi, India Deloitte Full time

Location - Bangalore Notice Period - Immediate Joiner to 30 Days Experience - 1 - 4 YearsKey Responsibilities: Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively. Monitor, maintain, and optimize the performance of Teamcenter environments. Analyze, troubleshoot, and resolve software defects and integration problems. Coordinate with IT and application teams to implement upgrades, patches, and new releases. Assist in configuring and customizing Teamcenter modules based on business needs. Document technical solutions, workarounds, and user guides for internal knowledge base. Collaborate with development teams on defect fixes, enhancements, and system improvements. Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact. Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems. Participate in root cause analysis for recurring issues and recommend process improvements. Provide training and technical guidance to end-users and junior support staff.Required Skills & Qualifications: Strong knowledge of Teamcenter architecture, modules, and administration. Bachelor’s degree in Engineering, Computer Science, or related field. Experience with Teamcenter integration using SOA, ITK, RAC, or SOA services. Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues. Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus. Experience with UNIX/Linux and Windows operating systems. Understanding of PLM workflows, data models, and security configurations. Excellent analytical, problem-solving, and communication skills. Ability to work independently and as part of a team in a fast-paced environment.

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