Program Manager

2 weeks ago

Gurugram, India Talent Ro Full time

This role, you have the opportunity to :

- Driving 0-1 growth on our Wealth tech

- Co-create 0-1, 1-100 strategy for driving investments business

- Manage relationships with NBFC partners & Technical Service Providers (TSPs)

- Lead execution to drive business initiatives and growth.

- Analyze & ideate on business health & future growth; closely working with data science teams

- Drive high consumer satisfaction

- Work with external stakeholders

- Identify & onboard partners for future growth

- Work with current partners in building SOPs, troubleshooting, recon etc

- Internal stakeholders management - drive positive outcomes for business fulfilment

- Product and tech to optimise for Time to Market for new business avenues

- Scale business, execute campaigns by collaborating with Growth & Marketing teams

- Drive business outcomes with CX teams' collaboration

Responsibilities will include :

Managing and overseeing our partnerships with NBFC/Wealth-tech partners, driving strategic business objectives for the Investments platform, and supporting operational excellence.

Functional Expertise:

- Drive the early-stage development of a new product, lead the growth journey in wealth tech.

- Develop and execute strategies to accelerate the investments business.

- Oversee and manage partnerships with NBFCs and TSPs, ensuring smooth operations and integration.

- Lead data-driven decision-making by analysing business health and collaborating with data science teams.

- Ensure optimization & enhancements on the business KPIs by working closely with product and tech teams.

Problem Solving:

- Collaborate with partners & internal stakeholders to develop processes, troubleshoot issues, and manage reconciliation processes.

- Develop strategies to ensure high customer satisfaction by addressing business pain points.

- Oversee customer and regulatory escalations, collaborating closely with support teams to ensure timely resolution within the specified TATs.

- Tackle challenges related to business growth and scalability through data insights and innovative ideas.

Interaction:

- Build and maintain key relationships with NBFC partners, TSPs, and other external stakeholders to drive business growth.

- Work cross-functionally with internal teams, including product, tech, growth, marketing, and customer experience teams, to drive business initiatives and ensure smooth execution.

- Project management for onboarding new partners and manage ongoing partnerships.

- Lead cross-team efforts to execute campaigns and achieve business Graduation / PG from Tier 1 College only

- 5-7 years of experience

Skills, Experiences & Behaviors:

- Business planning & strategy building

- Plan & drive growth initiatives (understanding P&L, impact analysis)

- Prior experience in onboarding & managing partnerships/alliances

- Ability to analyze & comprehend data to derive meaningful outcomes (SQL would be a plus)

- Project management

- Stakeholder management - internal & external

(ref:iimjobs.com)

  • Program Manager

    7 months ago

    Gurugram, India Droom Technology Pvt Ltd Full time

    View Details Role: As a Program Manager at Droom, you will be at the forefront of driving strategic initiatives and organization wide programs that are critical to the success and growth of our business. You will play a pivotal role in leading cross-functional teams and ensuring the successful execution and delivery of key projects and initiatives. Your...

  • Program Manager

    3 months ago

    Gurugram, India Aaizel Full time

    Salary : 10-15 LPA Program Management : - Develop and Execute Project Plans : Lead the creation of comprehensive project plans, including timelines, milestones, and deliverables, ensuring alignment with company objectives. - Resource Allocation : Efficiently allocate and manage resources, including personnel, budget, and technology, to optimize project...

  • Program Manager

    1 week ago

    Gurugram, India MongoDB Full time

    About The TeamThe MongoDB Technical Services Portfolio Management Office (PMO) orchestrates strategic initiatives and transformative programs that advance customer experience, functional excellence, and technology innovation. Through comprehensive portfolio governance, the PMO optimizes investments and drives value realization across Technical Services...

  • Program Manager

    1 week ago

    Gurugram, India MongoDB Full time

    About The Team The MongoDB Technical Services Portfolio Management Office (PMO) orchestrates strategic initiatives and transformative programs that advance customer experience, functional excellence, and technology innovation. Through comprehensive portfolio governance, the PMO optimizes investments and drives value realization across Technical Services...

  • Program Manager

    4 weeks ago

    Gurugram, India Digiaccel Learning Full time

    Program Manager - Altera Institute of Management | Work from Office | GurugramAltera Institute of Management (AIM) by Digiaccel is looking for a Program Manager for its Post Graduate Program in Applied Marketing. AIM offers its flagship 1-year in campus business specialist program aimed at building next generation of marketeers equipped with...

  • Program Manager

    4 weeks ago

    Gurugram, India Digiaccel Learning Full time

    Program Manager - Altera Institute of Management | Work from Office | GurugramAltera Institute of Management (AIM) by Digiaccel is looking for a Program Manager for its Post Graduate Program in Applied Marketing. AIM offers its flagship 1-year in campus business specialist program aimed at building next generation of marketeers equipped with...

  • Program Manager

    4 weeks ago

    Gurugram, India Digiaccel Learning Full time

    Program Manager - Altera Institute of Management | Work from Office | Gurugram Altera Institute of Management (AIM) by Digiaccel is looking for a Program Manager for its Post Graduate Program in Applied Marketing. AIM offers its flagship 1-year in campus business specialist program aimed at building next generation of marketeers equipped with...

  • Program Manager

    2 weeks ago

    Gurugram, India HCLTech Full time

    HCL is hiring for Program Manager for Gurgaon Location || Work From Office Background Required - A candidate with cross functional experience into Project Manager, Digital Transformation, Strategy Consultant, Implementation consultant Skillset Required - Program Implementation, Project Management, Core knowledge of IT Supply Chain, Contract Management,...

  • Program Manager

    2 weeks ago

    Gurugram, India HCLTech Full time

    HCL is hiring for Program Manager for Gurgaon Location || Work From Office Background Required - A candidate with cross functional experience into Project Manager, Digital Transformation, Strategy Consultant, Implementation consultant Skillset Required - Program Implementation, Project Management, Core knowledge of IT Supply Chain, Contract Management,...

  • Program Manager

    2 weeks ago

    Gurugram, India HCLTech Full time

    HCL is hiring for Program Manager for Gurgaon Location || Work From Office Background Required - A candidate with cross functional experience into Project Manager, Digital Transformation, Strategy Consultant, Implementation consultant Skillset Required - Program Implementation, Project Management, Core knowledge of IT Supply Chain, Contract Management,...

  • Loyalty Program Manager

    1 month ago

    gurugram, India Elevatoz Loyalty Full time

    Company Description Elevatoz Loyalty specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs in Bengaluru. With a focus on human behavior, technology, and program design, Elevatoz ensures consistent and desired results for its clients. The company designs, launches, and optimizes loyalty and...

  • Loyalty Program Manager

    1 month ago

    gurugram, India Elevatoz Loyalty Full time

    Company Description Elevatoz Loyalty specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs in Bengaluru. With a focus on human behavior, technology, and program design, Elevatoz ensures consistent and desired results for its clients. The company designs, launches, and optimizes loyalty and...

  • Loyalty Program Manager

    2 months ago

    Gurugram, India Elevatoz Loyalty Full time

    Company DescriptionElevatoz Loyalty specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs in Bengaluru. With a focus on human behavior, technology, and program design, Elevatoz ensures consistent and desired results for its clients. The company designs, launches, and optimizes loyalty and...

  • Loyalty Program Manager

    1 month ago

    Gurugram, India Elevatoz Loyalty Full time

    Company Description Elevatoz Loyalty specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs in Bengaluru. With a focus on human behavior, technology, and program design, Elevatoz ensures consistent and desired results for its clients. The company designs, launches, and optimizes loyalty and...

  • Loyalty Program Manager

    1 month ago

    gurugram, India Elevatoz Loyalty Full time

    Company DescriptionElevatoz Loyalty specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs in Bengaluru. With a focus on human behavior, technology, and program design, Elevatoz ensures consistent and desired results for its clients. The company designs, launches, and optimizes loyalty and...

  • Loyalty Program Manager

    2 months ago

    Gurugram, India Elevatoz Loyalty Full time

    Company DescriptionElevatoz Loyalty specializes in creating and managing channel loyalty, customer loyalty, and employee rewards and recognition programs in Bengaluru. With a focus on human behavior, technology, and program design, Elevatoz ensures consistent and desired results for its clients. The company designs, launches, and optimizes loyalty and...

  • Program Manager

    3 weeks ago

    Gurgaon/Gurugram, India Aaizel Full time

    Salary : 10-15 LPA Program Management : - Develop and Execute Project Plans : Lead the creation of comprehensive project plans, including timelines, milestones, and deliverables, ensuring alignment with company objectives. - Resource Allocation : Efficiently allocate and manage resources, including personnel, budget, and technology, to optimize project...

  • Jivo - Program Manager

    6 days ago

    Gurugram, India Jivo Full time

    About Jivo:Jivo is a health-tech platform bringing together international doctors and excellence in Indian healthcare to transform cross-border healthcare delivery. Jivo was founded by IIT Delhi and MAMC alumni. At Jivo, we solve big problems that create real impact on a global scale.Location: Gurgaon (In office)Role Overview:We are looking for a program...

  • Program Manager

    4 weeks ago

    Gurugram, India Battery Smart Full time

    The Partner Support/Experience Centre Program Manager will oversee and lead a team of Team Leaders (TLs), support associates, Quality Assurance (QA) specialists, and callers to ensure exceptional partner experiences. This role involves managing team performance, analyzing data to drive insights, and maintaining high service standards across the partner...

  • Program Manager

    4 weeks ago

    Gurugram, India Battery Smart Full time

    The Partner Support/Experience Centre Program Manager will oversee and lead a team of Team Leaders (TLs), support associates, Quality Assurance (QA) specialists, and callers to ensure exceptional partner experiences. This role involves managing team performance, analyzing data to drive insights, and maintaining high service standards across the partner...