Creative Project Manager

4 weeks ago

Chennai, India Become | Answering Possibilities Full time
About Become®

Become® helps ambitious founding teams build category-leading brands. We craft strategic positioning, branding, and high-performance content that fuels business growth. Now, we’re looking for a Client Partner —someone who thrives in high-ownership roles, excels in relationship management, and drives business success by working closely with our clients.

This is a unique opportunity to play a pivotal role in our fast-growing company, ensuring client success, fostering long-term partnerships, and contributing to business expansion.

What You’ll Do 1. Client Relationship Management & Strategy
  • Act as the primary point of contact for key clients, ensuring a seamless and high-value partnership.
  • Understand client goals, challenges, and industries to provide strategic recommendations.
  • Build and maintain long-term relationships, driving client satisfaction and retention.
  • Identify opportunities for upselling and cross-selling our services.
2. Business Growth & Revenue Expansion
  • Develop account growth strategies to increase revenue from existing clients.
  • Collaborate with sales and marketing teams to bring in new business.
  • Track key client metrics, revenue trends, and performance indicators to drive business outcomes.
  • Negotiate contracts, renewals, and service agreements to maximize value for both parties.
3. Project Management & Execution
  • Oversee project timelines, deliverables, and budgets to ensure client objectives are met.
  • Act as a bridge between internal teams and clients, ensuring smooth execution.
  • Solve challenges proactively and ensure client projects run efficiently.
4. Cross-Functional Collaboration
  • Work closely with the branding, content, and strategy teams to align client expectations.
  • Provide insights and feedback to internal teams to refine our offerings and approach.
  • Participate in strategic planning and innovation discussions to improve services.
What You’ll Need
  1. 3+ years of experience in client management, sales, business development, or account management.
  2. Strong problem-solving skills with a strategic and analytical mindset .
  3. Proven track record of managing and growing client accounts.
  4. Ability to drive results and manage multiple stakeholders across various industries .
  5. Excellent communication, negotiation, and relationship-building skills .
  6. Proficiency in CRM tools, financial planning, and business forecasting.
Who This Role Is For
  1. You love building meaningful client relationships and solving business challenges.
  2. You thrive in a high-ownership role , taking initiatives from strategy to execution.
  3. You enjoy working cross-functionally to align business and client goals.
  4. You’re data-driven and always looking for ways to optimize revenue and client satisfaction .
Who This Role Is NOT For

❌ You prefer working in highly structured, process-driven environments without flexibility.
❌ You’re uncomfortable handling multiple client accounts at once.
❌ You lack interest in business growth and client relationship management .

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