Ecommerce Manager

Job TitleE-commerce & Quick-Commerce ManagerCompany: Nutrifuture Solutions LLPBrand: Not Rocket ScienceLocation: Ahmedabad (On - Site)Experience: 6–10 yearsSalary: ₹10,00,000 – ₹14,00,000 P.A.Employment Type: Full Time, PermanentFunctional Area: E-commerce / Online Sales / Marketplace OperationsRole Category: E-CommerceRole: E-commerce Manager (Revenue & Operations)Job DescriptionThis is a sales-owning role. You will own online Net Sales/GMV and Contribution Margin across marketplaces (Amazon, Flipkart), our website (Shopify) and quick-commerce (Blinkit, Zepto, Instamart). You'll lead the agency and internal ops to hit monthly/quarterly revenue targets, keep availability >95%, protect price integrity, and scale profitably.Core Responsibilities (with ownership)Revenue Ownership & PlanningOwn monthly/quarterly Net Sales/GMV target and CM%.Build the SKU × channel sales plan; align inventory, promos, and media to the plan.Demand Forecasting & Availability8–12 week forecast by SKU × FC/dark store; set min/max and reorder points.Drive >95% in-stock and >95% fill rate; eliminate chronic OOS with RCA + fixes.Pricing, Promotions & P&LEnforce MRP/MAP, parity, and buy-box.Run promo calendar with deal economics (targets for lift, ROI, and CM%); own approvals.Performance Marketing & Media Mix (via agency)Set ROAS/TACOS targets by channel; align keyword strategy to the sales plan.Weekly spend pacing vs revenue; cut waste, double down on winners.Digital Shelf & Assortment GrowthContent standards (titles, bullets, images, A+/rich).Improve share of search, keyword ranks, and ratings/reviews; own NPI listing readiness.Quick-Commerce ExecutionMaintain live availability by dark store; optimize pack sizes, lead times, expiry buffers.Win assortment share in category; rapid OOS recovery.Operations, Claims & ComplianceSLA ownership: on-time dispatch, cancellations/returns, claim/reconciliation closures.Guardrails for discounts, coupons, and unauthorized pricing.Agency/Vendor Leadership & GovernanceRun WBR/MBR with clear targets; maintain issue/RCA tracker with owners & due dates.Negotiate and evaluate agency performance against revenue and CM goals.Analytics & ReportingDaily sales/stock dashboard; weekly performance deck to leadership.Maintain clean SKU master; GA4/BI for funnel, CAC, and cohort insights.Success Metrics (KPIs)- Net Sales/GMV vs Plan: ≥100% (primary KPI) - Contribution Margin %: at/above target - Availability/Ops: OOS%95%, On-time dispatch >98% - Pricing: Buy-box >95% on eligible listings; MAP/MRP violations = 0 - Digital Shelf: Content score >90%; Top keywords in Top 5/10; Rating ≥4.3 with rising review count - Q-comm: % stores in-stock >95%; OOS recovery