Central Operations Manager

2 days ago

New Delhi, India Ather Energy Full time

Vertical: BusinessDepartment: Central OpsDivision: SalesUnique Role: Central Operations ManagerOperational Responsibilities- Develop and drive process improvements for sales processes and RP management - Scheduling of zonal wholesales for vehicles based on production plan and sales plan. - Monitor and maintain optimum inventory levels at RDCs and plan replenishment. - Managing dealer receivables and payables for sales. - Drive all processes and ensure adherence for smooth fulfillment of orders. - Manage and review all data required for effective wholesales planning like stock levels and consumption trends.. - Manage vendors for outsourced processes through KPI tracking and periodic reviews.Cross-functional Responsibilities- Coordinate with logistics and central planning for order scheduling and dispatch planning - Identify fulfillment process challenges, resolve issues and drive improvements with relevant stakeholders. - Work with transformation teams to develop robust systems for central ops processes. - Work on swimlane projects to enhance RP and channel efficiency.Team Responsibilities- Monitor and guide team members for order management and daily fulfilment operations - Guide and train team members on new process adoption.Domain:Wholesale order management and planningFinancial reconciliationUnderstanding of retail business modelOperations managementVendor managementTools/Methods/Equipement:Excel/GsheetsJIRASAPSalesforceQlik sense

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