Senior Manager

1 week ago

Bengaluru, India Chai Point Full time

At Chai Point (Mountain Trail Foods Pvt Ltd.), we’re looking for individuals who are curious, have an attitude of problem solving and love getting into details. Chai Point provides opportunities to strengthen problem solving skills in the workplace environment. It is intense but collaborative.


Job Summary:


The Project Manager will be responsible for planning, executing, and overseeing special projects within the organisation. This role involves collaborating with cross-functional teams to ensure that projects are completed on time, within scope & on budget. The ideal candidate will have a strong background in project management. It is essential that the excel as a tool is an absolute second nature to the candidate. We are an Excel-first work place.


Key Responsibilities:


Project Planning and Execution:

Develop project plans, timelines and budgets for various initiatives.

Coordinate with resources and manage project teams to ensure successful delivery.

Monitor project progress and implement corrective actions as needed.

Ensure execution timelines are met through timely reporting, group-wide escalations, organising regular stand-ups and reaching out to senior management for support.


Stakeholder Management:

Collaborate with internal teams (e.g. : operations, marketing, finance & HR) and external vendors.

Communicate project status, risks, and issues to stakeholders and leadership from time to time.

Detail progress on an excel Gantt

Detail number implications in an excel


Process Improvement:

Identify opportunities for process enhancements to improve operational efficiency.

Implement best practices and innovative solutions within the company.


Compliance and Standards:

Ensure all projects adhere to company policies, industry regulations and safety standards.

Conduct risk assessments and develop mitigation plans.


Budget Management:

Track project expenses and ensure alignment with budgetary guidelines.

Prepare financial reports and forecasts for ongoing projects.


Training and Development:

Assist in the development of training materials and programs for staff related to new initiatives.

Support the implementation of training to ensure smooth transitions during project rollouts.



Qualifications:


Master’s degree in business administration.

8+ years of project management experience, preferably in the Food Service /Retail business.

Strong understanding of P&L, Operations, SCM, logistics & customer service principles.

Proficiency in analytics and project management software and tools

Excellent communication, leadership, and problem-solving skills with can do attitude.

Ability to manage multiple projects simultaneously and work under tight deadlines.

PMP certification is a plus.


About Chai Point:


The world’s largest Chai-led beverage platform, Chai Point, is an omni channel brand that started in 2010. The Company reaches millions of customers every day through multiple touch points including retail stores, cloud kitchens, corporate offices and institutions, consumer packaged goods, and HORECA (hotels, restaurants, and cafes).


myChai™ brewing system is a proprietary Cloud-connected Chai and coffee brewing technology platform that gives Chai Point the capability to brew fresh chai and coffee with consistent quality on a global scale. Chai Point is present in India through its retail network of over 120 stores across 9 major cities and in over 4900+ workplace community hubs across 21 cities through its specialized brewing systems.


With single origin tea from Assam’s finest estates and 100% single origin Arabica coffee beans from Rainforest Alliance certified estates of Chikmagalur, Karnataka, Chai Point is already serving over 700,000 cups every day. Chai Point is the first company in India to launch environment-friendly heat retaining Chai flasks in 2016 that can keep the chai, coffee hot for up to 2 hours.


As the brand continues to expand across formats with myChai™, the Company is aiming to tap into one million small and mid-size bakeries and cafes by bringing them onto a single platform. The Company plans to install 30,000 myChai™ brewing systems across India in the next 3 – 5 years giving it the largest footprint in the retail channel in India.

Chai Point is backed by marquee investors like Eight Roads Ventures (part of Fidelity Investments Inc.), Saama Capital, DSG and Paragon Partners. The Company has raised over $50 million in funds till date.

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