Visa Officer

4 weeks ago

New Delhi, India Santamonica Tours and Travels Full time

Job Title: Visa OfficerLocation: Kochi, TrivandrumDepartment: VisaIndustry: Travel and TourismEmployment Type: Full-TimeJob description:We are seeking a highly skilled Visa Consultant with expertise in handling visa documentation for key destinations including the UK, USA, Canada, Australia, and Schengen Countries. The ideal candidate should have a strong background in both direct customer handling and documentation counseling, along with experience in submitting visa documentation.Key Responsibilities:- Manage and process visa applications for multiple countries, ensuring accuracy and compliance with respective regulations. - Conduct thorough document checks and provide guidance to clients on required documentation for visa applications. - Liaise with embassy/consulate officials and external agencies to facilitate the visa process efficiently. - Handle inquiries from clients regarding visa procedures, requirements, and application status. - Maintain up-to-date knowledge of visa policies, immigration laws, and procedures for various countries. - Collaborate with internal teams to streamline visa processing workflows and enhance customer experience. - Prepare and maintain detailed records of visa applications, approvals, and rejections. - Assist in resolving visa-related issues and discrepancies as they arise. - Conduct training sessions for junior staff members on visa processing protocols and best practices. - Stay updated on industry trends, changes in visa regulations, and new visa application procedures.Key Requirements:- Proven experience as a Visa Officer or in a similar role, with a focus on handling visa documentation for the UK, USA, Canada, Australia, and Schengen Countries. - In-depth knowledge of visa application processes, documentation requirements, and visa categories for various countries. - Strong communication skills, both written and verbal, for effective customer interaction and documentation counseling. - Excellent attention to detail and organizational skills to manage multiple visa applications simultaneously. - Ability to work independently and in a team, with a customer-centric approach to visa processing. - Familiarity with visa application systems and software for online submissions and tracking. - Bachelor's degree in a relevant field or equivalent work experience in visa processing and documentation. - Freshers with good communication skills are also welcome.Job Type: Full-timeBenefits:- Health insurance - Paid time off

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