Housekeeping GSA

Job Description

We are seeking a Housekeeping Associate to join our team and ensure that our guests have an exceptional experience by maintaining the highest standards of cleanliness and guest service. As a Housekeeping Associate, you will be responsible for maintaining guest rooms and public areas to meet our quality standards.

Responsibilities:

- Ensure guest rooms and public areas are clean, organized, and free of defects.

- Use supplies and equipment efficiently to minimize costs.

- Handle guest requests with professionalism, creating memorable experiences.

- Participate in deep cleaning and maintenance schedules.

- Maintain cleanliness and stock levels in pantries and trolleys.

- Report any damages, lost items, or maintenance needs.

- Contribute to inventory management and cost control.

Requirements

- Passion for guest service and attention to detail.

- Knowledge of cleaning standards and procedures.

- Ability to work in a team and communicate effectively.

- Understanding of safety and security measures in hospitality.

- Adherence to personal hygiene and grooming standards.

Benefits

- Opportunity to work in a dynamic environment with a focus on personal development.

- Training and support in hospitality standards and procedures.

- Competitive salary and incentive benefits.

Requirements
Excellent communication and interpersonal skills, knowledge of front office operations, guest handling, problem-solving abilities, telephone etiquette, reservation and check-in/check-out procedures, computer proficiency (MS Office and hotel software preferred), ability to work in shifts, professional grooming standards, teamwork, multi-tasking ability, and basic knowledge of billing and payment processes.

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