Director Service Delivery, Network

4 weeks ago


Bengaluru, India Ensono Full time

About Role:

The primary responsibilities of the Director of Network & Security Services include providing ownership and direction related to the development, deployment, and management of data security and network solutions. This role serves as a leader and mentor to the Network and Security Teams, as well as an advisor to the Security Threat, Risk and Management areas.

Security Responsibilities:

  • Manage the development and communication of policies, procedures, and guidelines, necessary to implement appropriate processes for access control, monitoring, vulnerability management, configuration management, etc
  • Participate in the program for continuous assessment of information security practices with partners and vendors
  • Lead efforts to meet customer security requirements and respond to customer assessments
  • Collaborate with IT staff to develop appropriate technical controls, support processes, and documentation to meet requirements
  • Provide security subject matter expertise for projects, both technical and business, including involvement in requirements development, process/system selection and design, and implementation and training
  • Maintain knowledge of developments in the security industry, such as emerging technologies, industry standards, regulations, and threats
  • Lead the Security Engineering Team and assure all SLAs are met or exceeded

Network Responsibilities:

  • Ensure network operations’ performance and reliability; implementing and evaluating departmental operations ensuring root-cause analysis, resolution of issues, and implementation of preventative measures in a timely manner
  • Guide direction of DevOps tools that allow for troubleshooting to be distributed to engineering and support teams
  • Define and effectively communicate policies, procedures, and standards for our production infrastructure
  • Contribute and collaborate to further automate tasks for the deployment and inventory control of hardware and software
  • Build and maintain our monitoring and support capabilities
  • Provide technology vision, enable innovation, and understand and implement the technology trends that can create business value

What you will need:

  • Prior experience in a Senior Network & Information Security Management role is required
  • Extensive knowledge of network systems, network and data security, telecommunications and all associated hardware, software and associated protocols
  • Extensive knowledge of threats, risk analysis and the development of security systems and protocols
  • Applicable fields of network security and tools including CheckPoint, PIX, and PaloAlto
  • Network and/or Security certifications
  • Firewall policy management
  • Firewall problem solving
  • Security architecture and configuration
  • Network traffic analysis and inspection required
  • Systems administration and network administration
  • Technical consulting
  • Customer focus and a strong commitment to client satisfaction required
  • Strong interest in technology and a desire to lead and own the Networking/Security field is required
  • Excellent organizational and analytical skills
  • Strong communication and presentation skills / ability to represent the Organization externally
  • The ability to respond onsite in a 24/7/365 environment. Must be willing to work evening, overnight, and weekend and holiday hours as needed


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