Service Now Developer

4 weeks ago

New Delhi, India SkillRecruit Full time

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.


Key Responsibilities:

· Direct the development team through the design, development, testing, and debugging processes, but not limited to core setup, workflow administration, reporting, data imports, LDAP integration, custom scripting and third-party software integrations

· Work closely with management and other stakeholders to document and shape business requirements and translate those into technical requirements the development team can act on.

· Write high-quality code and lead code reviews.

· Plan and document technical specifications for future application features or infrastructural systems.

· Performs advanced configurations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports, etc.

· Accountable for the delivery of Monthly sprints for the development team as well as ensuring bug free delivery.

· Design, develop, and implement ServiceNow Service Portals.

· Lead the conceptualization, design, development, implementation, and maintenance of new and existing features for the existing portfolio of applications for a business area.

· Reviews proposed design with all customer and internal stakeholders and leads all technical design meetings.

· Coordinate with Platform Architect to ensure designs meet development guidelines and best practices.

· Ensures effective communication and coordination of development team activities with process owners and requestors.

· Works with Platform and Project Management teams to ensure enhancements are delivered completely, accurately, and timely.

· Provides leadership and participates in vetting new requirements on the ServiceNow platform

· Stays current on ServiceNow products and applicable integrated technologies.

· Drives process improvements and ensures process adherence for the development team.

· Use scripting tools and ServiceNow functionality to automate tasks fulfillment in ServiceNow.

· Perform integrations and process automation using Service Now Orchestration.

· Load, manipulate and maintain data between ServiceNow and other systems.

· Perform system and integration testing with sample and live data Monitor health, usage and overall compliance of the application.

· Collaborate with team members and business users to clarify requirements and confirm design/implementation.

· Follow set coding best practices and standards.

· Foster a collaborative and team-oriented environment.

· Adhere to the system development life cycle (SDLC) processes.

· Test and debug team solutions.

· Document processes/solutions/fixes in Knowledge Base.

· Maintain a regular and predictable work schedule.

· Provide ServiceNow operation support, including promoting, testing, and deploying ServiceNow updates and new releases.

· Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Support Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.

· Perform other duties as necessary.

Minimum Requirements/ Qualifications:


· Bachelor’s degree in computer science, Business Management, Project Management or Management Information Systems or equivalent work experience acceptable

· ITIL Foundations V3 certification desired

· ServiceNow Administrator Certification

· Certified ServiceNow Developer Certification desired

· Certified ServiceNow Implementation Specialist Certification desired

· Experience with ServiceNow Portal development.

· Experience in CMDB, Discovery and integration with other external modules.

· Experience with Integrations with 3rd party tools using (web services, SOAP, email, MID, etc…).

· 5-7+ years working in ServiceNow Environment

· 3+ years in a technical leadership role

· 3+ years’ experience developing in: PHP, Java, Python, Ruby, . Net, or Perl.

· Scripting (JavaScript, AngularJS, HTML, CSS, Jelly) and Rest API experience preferred

· 3 years of experience working in a similarly complex technical organization

· Experience utilizing Agile/SCRUM Methodologies.

· Understanding of the systems development life cycle (SDLC) processes.

· Ability to translate details into specific tasks needed to accomplish a task or solve a problem

· Ability to problem solve and work well in complex, ambiguous situations

· Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts

· Proven ability to navigate the technology environment and work effectively with multiple groups

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