Presales Manager

About NIIT

At NIIT, we’re transforming the way the world learns, for the better. That’s why the world’s best-run learning functions across 30 countries trust us with their learning and talent. Since 1981, we have helped leading companies transform their learning ecosystems while increasing the business value of learning. Our comprehensive, high-impact managed learning solutions weave together the best of learning theory, technology, operations, and services to enable a thriving workforce.

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DETAILS ABOUT THE BUSINESS UNIT/FUNCTIONAL AREA

NIIT’s Managed Training Services Business delivers innovative strategies that help clients accelerate business impact. Our clients count on our managed training, technology tools, learning delivery and custom content. We are known for our pioneering work in the field of education and training. Established in 1981, NIIT started providing IT related training, expanding into other training domains like banking financial services, managed services, school education and skill development programs.

In 40+ years, NIIT has evolved into a training powerhouse. We are one of the leading managed training services in the world and are one of the top training outsourcing companies globally and employ over 3000 training professionals. We can support our clients with a full suite of L&D Services including learning vendor management and supporting overall administration of the vendor program. We provide these services in whatever combination is most useful to our clients. We have structured our practices so that each practice remains focused on what matters most (driving value) while also providing the benefits of top-notch managed services (scalability, process excellence, continual improvement, and cost efficiency).

ROLE/POSITION Presales solutions manager

PURPOSE

Key purpose of the role (describes why the role exists): The Presales solutions manager:

• Is responsible for adjusting, maintaining, and evolving the NIIT MTS practice boilerplate materials in support of large, question-based RFPs and competitive bids.

• Has strong proposal writing skills and experience in responding to International RFPs.

• Has excellent English writing and communication skills (UK/US) is a given.

• Has experience in media and related tools: An advantage.

• Has worked in an international / global environment to handle proposal writing and bid management.

• Has Excellent communication skills, well rounded, well versed with global business practices.

ROLES REPORTING (TO THE POSITION):

• Functional Reports: None: IC

KEY RESPONSIBILITIES

• (These are critical make or break areas, which define the scope of work):

The Manager- Presales works with leaders across NIIT’s practices to quickly craft custom presales responses, leveraging our vast presales library of response artifacts wherever possible. This role is the primary user of the presales MTS library, and a critical role in both maintaining and improving the presales MTS library over time.

The Presales solutions manager will:

• Manage RFI and RFP question submissions by filling in questions, assigning out questions that you can’t, editing responses that non-writers submit, and assigning everything out for final approvals.

• Determine method for and execute that method to ensure continual evolution of responses to meet market trends and to reflect our emerging capabilities.

• Produce proposals in response to competitive bid opportunities.

• Review final responses and proposals once submitted, scrub for client name and identifiers, and update boilerplate library on an ongoing basis.

• Meet all submission deadlines.

ADDITIONAL RESPONSIBILITIES

• (This should not take more than 20% of the role holder’s time. These are areas which could be part of the individual’s structured development plan):

• Play supporting role in preparing and participating in presentation rounds on an as needed basis.

• Play a role in project coordination and bid management skills doing all backend and administrative activities, related to RFP/RFI/EOIs/proposal; audits; working on SharePoint, teams, google drive; organizing meetings, managing bids, such as record keeping, archiving deliverables, setting up calls and related activities (such as sharing agenda or recording/sending MoMs etc.).

KEY DELIVERABLES

Financial

• Meeting Planned Financial deliverables (# of deals and Presales conversion to Business) for Presales

Customer

• Able to deliver results as per customer requirements and specifications

• Adherence to customer schedules/deadlines

• High customer satisfaction rating (CSS) from internal stakeholders

Process (Internal)

• Able to create proposals for international customers (US/UK)

• Adherence and compliance to Audit requirements

• Document and Apply learnings from every bid (past and current)

• Process Improvement initiatives and ideas to take proposals to next level

EDUCATION AND EXPERIENCE

• Any Graduate/Postgraduate.

• Strong verbal communication skills. (US and UK English)

• Strong written communication skills. (US and UK English)

• Familiarity with GSuite.

• Proficient in core Microsoft office products.

• Comfortable interviewing subject matter expert.

• Ability to work in a deadline-driven environment.

• Super organized and Flexible (Late hours / Weekends if required based on Client).

• Understand technology and tools a plus.

• 7-10 years for Manager of work in a Presales and Proposal Writing / Bid Management background

• Experience in international proposal writing (ppt and word)

• Experience with Adobe design tools, Media and related tools a plus.

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic