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Operation Manager

4 weeks ago

Bengaluru, Karnataka, India Catalyst IQ Full time

- As an operations manager, you will oversee multiple facets of real-time production operations, manage risks, and ensure seamless coordination across teams. You will play a critical role in designing and implementing scalable processes, analyzing performance data, and fostering collaboration to achieve operational excellence.

- This role requires you to guide the team with precision, focus, and a data-driven approach while maintaining high productivity standards.

Key Responsibilities:

Production Oversight and Risk Management:

- Monitor real-time document processing to ensure smooth execution and meet production goals.

- Identify and address risks to mitigate potential issues and minimize downtime.

- Analyze real-time data, resolve operational challenges, and identify areas to improve productivity.

Team Training and Development:

- Train and onboard new team members to handle operational tasks effectively.

- Conduct upskilling initiatives to enhance team capabilities and maintain high performance.

- Organize regular 1:1 sessions to provide feedback and support professional growth.

Process Design and Optimization:

- Design and implement scalable, KPI-driven processes to improve operational efficiency.

- LeveraAs an operations manager, you will oversee multiple facets of real-time production operations, manage risks, and ensure seamless coordination across teams. You will play a critical role in designing and implementing scalable processes, analyzing performance data, and fostering collaboration to achieve operational excellence. This role requires you to guide the team with precision, focus, and a data-driven approach while maintaining high productivity standards.

Key Responsibilities:

Production Oversight and Risk Management:

- Monitor real-time document processing to ensure smooth execution and meet production goals.

- Identify and address risks to mitigate potential issues and minimize downtime.

- Analyze real-time data, resolve operational challenges, and identify areas to improve productivity.

Team Training and Development:

- Train and onboard new team members to handle operational tasks effectively.

- Conduct upskilling initiatives to enhance team capabilities and maintain high performance.

- Organize regular 1:1 sessions to provide feedback and support professional growth.

Process Design and Optimization:

- Design and implement scalable, KPI-driven processes to improve operational efficiency.

- Leverage automation technologies and standardization practices to streamline workflows.

- Collaborate with the product team to resolve technical issues and continuously improve processes.

Coordination and Reporting:

- Lead daily sync-ups with the production team to ensure alignment on priorities and tasks.

- Prepare and analyze production reports, using insights to recommend improvements.

- Communicate operational updates and challenges to leadership, ensuring transparency and clarity.

Experience working in a start-up environment will be considered a plus.

Location & Work Mode:

On-site Role: Bangalore-based

Shift Timing: US Time Zone

(ref:iimjobs.com)