Customer Service Specialist
4 days ago
Job Posting: Web Chat & Social Media Support Specialist Location: On-site- Kharadi Pune Shift: 24x7 Rotational-Self Travel Experience: 3–4 Years (Web Chat for US clients)About the Role We are looking for a highly skilled Web Chat & Social Media Support Specialist to manage real-time customer interactions across web chat and social media platforms. The ideal candidate has exceptional written English skills, understands social media engagement dynamics, and can respond to customer queries using free-form communication rather than strict scripts.Key Responsibilities • Handle customer interactions via web chat and social media platforms with high accuracy and professionalism • Draft clear, grammatically correct, and empathetic responses in English • Manage and resolve customer questions, concerns, and feedback in a timely manner • Use free-flow communication style while maintaining brand tone and service quality • Collaborate with internal teams to escalate and resolve complex issues when required • Maintain performance metrics including response time, quality scores, and customer satisfactionRequired Skills & Qualifications • 3–4 years of experience managing web chat processes for US clients • Excellent written and communication skills in English • Strong understanding of social media channels and customer interaction norms • Ability to think creatively and respond with appropriate tone and context • Comfortable working in a 24x7 environment with rotational shifts • Strong multitasking, problem-solving, and time-management skills Preferred • Prior BPO / Customer Success / Online Community Support experience • Knowledge of CRM or chat support tools
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Sales And Marketing Specialist
2 weeks ago
Kota, Rajasthan, India MM Consulting (MMC) Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCompany DescriptionHiring for one of our client...Role DescriptionThis is a full-time on-site role located in Kota for a Sales and Marketing Specialist. The Sales and Marketing Specialist will be responsible for developing and implementing sales strategies, managing customer accounts, providing customer service, conducting training sessions, and overseeing...
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Telesales Specialist
2 weeks ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, Rajasthan Job Type: Full-time (On-site)About Unacademy: Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center , we are redefining offline education with innovation, excellence, and...
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Telesales Specialist
2 weeks ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, Rajasthan Job Type: Full-time (On-site)About Unacademy: Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center , we are redefining offline education with innovation, excellence, and...
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Telesales Specialist
5 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center, we are redefining offline education with innovation, excellence, and...
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Telesales specialist
4 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota Center Location: Kota, Rajasthan Job Type: Full-time (On-site) About Unacademy: Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center , we are redefining offline education with innovation, excellence, and...
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Telesales Specialist
4 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center, we are redefining offline education with innovation, excellence, and...
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Telesales Specialist
5 days ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota Center Location: Kota, Rajasthan Job Type: Full-time (On-site) About Unacademy: Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center , we are redefining offline education with innovation, excellence, and...
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Application specialist
5 days ago
Kota, India Repario Full timeJob Type Full-time Description Job Summary: We are seeking a highly skilled Application Specialist to provide first-call resolution support for hosted e Discovery applications and infrastructure services. Primary duties include providing client-facing L1-L2 technical support of hosted e Discovery applications. The Application Specialist would also assist...
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Customer Service Representative
4 days ago
Kota, India RegisterKaro Full timeJob Title:Customer Support Representative Location:Gurugram Experience:0–2 years Job Type:Full-timeAbout the Role: We are looking for a motivated and empatheticCustomer Support Representativeto join our team. You will be the first point of contact for our customers, helping resolve their queries and ensuring a seamless support experience. The ideal...
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Telesales Specialist
2 weeks ago
Kota, India Unacademy - Kota Center Full timeTele Sales Specialist (Telecaller) – Unacademy Kota CenterLocation: Kota, RajasthanJob Type: Full-time (On-site)About Unacademy:Unacademy is India’s leading learning platform, empowering millions of learners to achieve their academic and professional goals. At our Kota Center, we are redefining offline education with innovation, excellence, and...
