Assistant Manager Technical Support

1 day ago


New Delhi, India UNISON INTERNATIONAL CONSULTING (The Recruitment Company) Full time

Position Tech Support Assistant Manager


Scope of Job Provides technical expertise and support for streamlining the processes

Responsible for Data analysis, internal audits and creating platforms as part

of process automation


Role Specifications


Tech support

  1. Manages loss prevention technology and ensures system integrity.
  2. Provides technical support as part of system automation
  3. Analyses loss data and publish weekly dashboard along with the root cause

Internal Audit

  • Experience in conducting comprehensive audits
  • Strong knowledge of internal control frameworks and risk management principles.
  • Proven ability to identify and mitigate operational and financial risks.

Projects Management

  • Experience in managing complex projects from initiation to closure.
  • Strong project management skills, including planning, scheduling, and resource allocation.
  • Ability to coordinate with diverse stakeholders and manage project timelines and budgets.
  • Experience in running agile methodology and updating the sprint dashboard

Business Analysis

  • Experience in analysing business processes and identifying areas for improvement.
  • Strong analytical skills and proficiency in data analysis tools & Power BI.
  • Ability to translate complex business requirements into actionable solutions.


Skills Required :


B Tech with 3-5 years of experience in tech solutions, internal auditing, project management and stakeholder management

Experience in conducting training sessions

Knowledge of Power BI and analytical tools is must

Ability to travel for work

Ability to multitask effectively

Strong negotiation, management, and decision-making skills

Excellent analytical, problem-solving, and organizational skills

Excellent communication skills - both written and verbal in English and Hindi is desirable


Key Performance Indicators (KPIs):


Reduction in shrinkage and theft

Improvement in inventory accuracy

Decrease in fraudulent activity

Effective incident response and resolution

Employee satisfaction with loss prevention training and procedures



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