Head- Employee Services Management

4 weeks ago

Gurugram, India airtel Full time

About Airtel:

Headquartered in India, Airtel is a global communications solutions provider with over 458 mn customers in 18 countries across South Asia and Africa. The company ranks amongst the top three mobile operators globally and its networks cover over two billion people. Airtel is India’s largest integrated communications solutions provider and the second largest mobile operator in Africa. Airtel’s retail portfolio includes high speed 4G/4.5G mobile broadband, Airtel Xstream Fiber that promises speeds up to 1 Gbps with convergence across linear and on-demand entertainment, streaming services spanning music and video, digital payments and financial services. For enterprise customers, Airtel offers a gamut of solutions that includes secure connectivity, cloud and data centre services, cyber security, IoT, Ad Tech and cloud based communication. For more details visit www.airtel.com

Job Title

Lead – Workplace services management

Function

Human Resources

Location

Gurgaon

Level/Grade

DGM


Position Description

This role heads management of employee services for Airtel India. The role manages end to end management of Travel, wellness and employee engagement pan- Airtel India.

The total spend / budget managed under Employee Services is around 160 crores+


A few responsibilities of the role are –


  • Services-
  • Agenda


  • a holistic wellness charter for Airtel India and its subsidiaries
  • valuable inputs and insights on the various insurance policies for their enhancements
  • wellness agenda by developing and leading a holistic plan with a budget of INR 70 CR for all employees and dependents.


  • Portfolio


  • & Executing the Travel requirements through a Travel Management consultant & its self-service tools
  • valuable inputs on the Travel policy along with data insights
  • domestic and International Travel, Forex management and on ground transport with a budget of INR 60 Cr for all employees.


  • Services


  • and executing plans for employee delight by charting plans for service lines across employee lifecycle.
  • a gamut of office services with a budget of 30 Cr including Employee relocation, childcare offerings, office cafeteria and Pantry Services to make Airtel a preferred employer.


  • Champion
  • & Engagement for top management of Airtel.
  • workplace safety, environmental practices, sustainability, etc
  • various nation-wide workplace events
  • and deployment of other workplace services like F&B Solutions , Vneding machines etc. to make Airtel an employer of choice


  • Management


  • a diversity of 25-30 vendor partners including strategic vendors managing large weightage of entire portfolio, Critical partners managing services largely required for PAN India locations and other partners impacting overall employee experience.
  • a wide net of cross functional stakeholders including Circle CEOs, Business Heads, Circle HR Heads, Finance and supply chain teams
  • a geographically distributed team



Organizational Relationship

Reporting To

Head HR - Shared Services



Total number of employees supervised by you DIRECTLY or INDIRECTLY


Individual Contributors

Directly

4

Indirectly

15+

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