Support Engineer

2 days ago


Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time
Job Description

We are looking to onboard a proactive and motivated L1 WAN Support Engineer to support our client’s global network operations. The ideal candidate should have a foundational understanding of networking concepts , hands-on experience in monitoring network devices , and a strong willingness to work in a 24/7 support environment .

The role involves responding to alerts, performing initial troubleshooting, and escalating issues as per SOPs. It offers exposure to enterprise WAN infrastructure, multi-vendor environments, and international connectivity.



Requirements Key Responsibilities:
  • Perform continuous monitoring of WAN links and network devices using NMS tools.

  • Respond to alerts, raise and update incident tickets as per SOPs.

  • Perform basic troubleshooting for WAN-related issues and escalate as per SLA.

  • Document incidents, actions taken, and escalate unresolved issues to L2 engineers.

  • Coordinate with ISPs and internal teams for link status, outages, and updates.

  • Participate in shift handovers, maintain logs, and follow up on pending actions.

  • Provide first-level support for BGP and routing alerts (under L2 guidance).

  • Ensure compliance with ticketing and reporting procedures (e.g., ServiceNow).


Must-Have Skills:
  • Diploma or Bachelor's in Computer Science, IT, or related field.

  • 1–2 years of experience in network operations or IT support.

  • Basic understanding of Routing & Switching concepts (BGP, OSPF, VLANs).

  • Familiarity with Cisco/Juniper devices and CLI (basic level).

  • CCNA Certified (or currently pursuing).

  • Willingness to work in 24/7 rotational shifts.

  • Strong communication and incident reporting skills.



Benefits
  • Health insurance coverage for Self, Spouse, and Kids.
  • Long-term benefit savings plan with employer matching contributions
  • Opportunities for professional development and advancement within the organization




Requirements
Bachelor's degree in Business Administration, HR, or a related field. 2+ years of experience in office administration or a similar role. Strong organizational and multitasking skills. Excellent verbal and written communication abilities. Proficient in MS Office (Word, Excel, Outlook). Familiarity with insurance coordination and asset management systems is a plus.

  • Bagalur, India Shravas Technologies(I)pvt ltd Full time

    Job Description            : Technical Support Engineer Experience                   : 2+ Years Location                       : Remote Shift                             : Night Shift (US Time Zone) Employment Type         : Full-Time   About the Role: We are seeking a Technical Support Engineer to...


  • Bagalur, India Shravas Technologies(I)pvt ltd Full time

    Job Description            : Technical Support Engineer Experience                   : 2+ Years Location                       : Remote Shift                             : Night Shift (US Time Zone) Employment Type         : Full-Time   About the Role: We are seeking a Technical Support...

  • IT Support Engineer

    2 days ago


    Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job Description We are seeking a proactive and customer-focused L1 Desktop & Server Support Engineer to provide first-level technical assistance to end-users and basic server administration support. The role involves troubleshooting hardware, software, network, and server-related issues, ensuring minimal downtime, and escalating unresolved problems to...


  • Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job Description We are seeking a proactive and customer-focused L1 Desktop & Server Support Engineer to provide first-level technical assistance to end-users and basic server administration support. The role involves troubleshooting hardware, software, network, and server-related issues, ensuring minimal downtime, and escalating unresolved problems to...

  • Support Engineer

    1 day ago


    Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job Description We are looking to onboard a proactive and motivated L1 WAN Support Engineer to support our client’s global network operations. The ideal candidate should have a foundational understanding of networking concepts , hands-on experience in monitoring network devices , and a strong willingness to work in a 24/7 support...


  • Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Key Responsibilities: Lead the deployment, configuration, and administration of Endpoint Management solutions such as Microsoft Endpoint Manager (Intune, SCCM), Manage Engine Endpoint Central, for a large and diverse device fleet (Windows, macOS, iOS). Implement and enforce comprehensive security policies using tools like Trend Micro...

  • Associate Engineer

    2 days ago


    Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    We are seeking a motivated and technically inclined Associate AV Pre-Sales Engineer to join our team. In this role, you will support the design and proposal of AV solutions for clients across various industries. Working under senior engineers, you will assist in preparing technical designs, collaborate with clients, and help develop solution proposals that...

  • Design Engineer

    2 days ago


    Bagalur, India Excellence and Eminence LLP Full time

    Before Applying please confirm  1. The Interview will be in Face 2 Face Mode at Bangalore.  Job Summary We are seeking an experienced and detail-oriented  Design Engineer  with a strong background in aerospace design, specializing in CATIA V5 and Airbus tools. The ideal candidate will have proven expertise in part design, assembly, cabin design,...


  • Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    We are seeking a highly skilled and versatile AV Design Engineer to support the full lifecycle of audio-visual (AV) projects—from client consultations and solution proposals to system design and technical documentation. This role blends technical pre-sales support with hands-on AV design responsibilities, ensuring seamless transitions from concept to...

  • Sr. AV Programmer

    2 days ago


    Bagalur, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

    Job Description We are seeking a skilled and detail-oriented AV Programmer to join our team. The ideal candidate will have a strong background in audiovisual system programming, with the ability to create, modify, and troubleshoot code for AV control systems. If you have a passion for technology, a keen eye for detail, and a commitment to delivering...