SAP CPI Support Engineer

4 weeks ago

Hyderabad, Telangana, India Rimini Street Full time

About Rimini Street, India, GCC.

Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad, in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development.

In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software.

Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.

Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, if you are best of the best, you belong to Rimini.

We are on a mission to contribute significantly to our Rimini ONE program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology Summary :

Essential Duties and Responsibilities :

- Support specifications for large-scale conversions based on client determined criteria.

- Generate quality and accurate output for client review and approval.

- Analyze conversion data and provide solutions for implementing program data efficiently and accurately.

- Analysis focuses on how client data will be implemented into CPI Card Group production system.

- Create support timelines for client and CPI Card Group use.

- Distribute timeline to CPI Card Group internal customers and external clients for approval and use throughout conversion.

- Coordinate CPI Card Group resources required for conversion and facilitate effective information exchange between client and CPI Card Group internal customers.

- Conduct thorough needs analysis for assigned conversions or projects and seek support from CPI Card Group internal customers based on needs.

- Act as an empowered liaison between CPI Card Group external clients and CPI Card Group internal customers (Production, IT, Printing) to provide exceptional service to clients.

Skills :

- Total 10+yrs & 8+ years relevant SAP experience particularly with CPI/PI/PO Modules experience.

- Good to have Food Processing Industry experaince.

- 2+ years direct support of application end-users in a Corporate environment.

- A track record of successful roles in several SAP implementation or upgrade projects.

- Deep working knowledge and understanding of supporting business processes.

- Analytical, logical problem resolution skills.

- SAP certification(s) preferred.

- Expertise with SAP 4.x and ECC, including full life-cycle implementation experience, configuration and administration of the application.

- Knowledge of maintenance/patching mechanics and SAP architecture.

- Demonstrable history solving complex problems across multiple Skills :

- Experience in Developing Inbound/Outbound interfaces in CPI (Majorly Integration experience with Success factors and S4HANA).

- Experience in configuration and extension of Standard I flows.

- Experience in Handling in Various Integration Adapters in SAP CPI (Succesfactors, OData, SFTP, SOAP, HTTP, Process Direct).

- Very good knowledge and working experience in palette functions, Groovy Script, XSLT Mapping, Monitoring, Security Artifacts, Tracing messages, Message mapping Qualifications :

The best candidates will have extensive knowledge of multiple SAP modules across releases (4.x & ECC) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.

A consulting background, while not mandatory, would be useful.

Experience with localizations and global implementations would be an advantage. (ref:hirist.tech)

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