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Manager - Sales & Operations - Freight Forwarding Business
1 month ago
- We are looking for an experienced Sales & Operations Manager to drive business growth in freight forwarding (Air & Sea, Import & Export).
- The ideal candidate will have a strong background in logistics and supply chain management, with the ability to develop client relationships, create tailored solutions, and exceed sales targets.
Roles and Responsibilities:
- Identify and secure new business opportunities in freight forwarding.
- Build and nurture strong client relationships to ensure long-term partnerships.
- Develop customized logistics solutions aligned with clients' supply chain needs.
- Conduct client meetings, presentations, and negotiations to close deals.
- Provide consistent follow-ups, updates, and after-sales support.
- Analyze market trends and competition to create effective sales strategies.
- Identify and explore potential markets to expand the company's reach.
- Collaborate with operations, customer service, and finance teams for seamless service delivery.
- Meet and exceed monthly/quarterly sales targets and KPIs.
- Prepare and present sales reports, forecasts, and client updates to management.
Skills and Qualifications:
Education & Experience:
- Minimum 3 years of proven experience in freight forwarding sales or a similar role.
- Strong understanding of logistics, supply chain, and freight forwarding processes.
- Experience in air freight, ocean freight, and customs clearance.
Required Skills:
- Excellent communication, negotiation, and presentation skills.
- Ability to achieve and surpass sales targets.
- Strong market research and analytical abilities.
- Proficiency in CRM and sales reporting tools